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Road Accident Fund Secretary

Cape Town Northern Suburbs
Salary: Market Related
Job Type: Permanent
Sectors: Legal
Reference: CPT005747/YG

Apply before Aug 28 2025 | 6 Days left

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Vacancy Details

Employer: Persona Staff

A well-established law firm in Bellville is seeking to appoint a Road Accident Fund Secretary with proven experience in RAF matters. The ideal candidate will provide comprehensive legal secretarial support to attorneys handling personal injury litigation, specifically Road Accident Fund (RAF) claims. This role requires a highly organised individual with an excellent understanding of litigation processes and the ability to work under pressure within a fast-paced legal environment.

Responsibilities:

Prepare RAF files for settlement by compiling all necessary documentation and following up on outstanding items
Draft and submit settlement proposals to the Road Accident Fund
Communicate with claims handlers and senior RAF officials to follow up on matters and offers
Schedule and manage expert appointments, obtain medico-legal reports, and coordinate joint minutes
Liaise with correspondent attorneys regarding settlement offers and client instructions
Draft acceptance letters and affidavits, and ensure all documentation is signed and commissioned
Maintain a tracking system for all RAF matters, outstanding items, and key contact points
Type emails and formal letters to clients, correspondents, and defendant attorneys based on dictation
Prepare and distribute memos of instruction to relevant team members
Request documentation, reports, and invoices from clients, attorneys, and advocates
Brief advocates for legal opinions, referrals, and recommendations
Draft legal notices and affidavits
Instruct corresponding attorneys to uplift court files, issue summonses, and file amendments
Draft and manage client consultation forms
Arrange consultations with existing and prospective clients
Open new client files and update internal systems
Capture monthly fees and work on AJS
Book accommodation and transportation for clients or staff
Manage incoming and outgoing calls
Send follow-up emails and track responses on client matters
Print, scan, and electronically save legal and client documents

Requirements:

Minimum 5 years’ experience in RAF claims support (within a law firm)
Strong working knowledge of RAF procedures and court filing requirements
Ability to handle multiple files with accuracy and efficiency
Familiarity with legal software (e.g. GhostPractice, LegalSuite, AJS)
Strong admin and communication skills
Ability to work under pressure and meet deadlines

To apply, please send your CV to yolandi@personastaff.co.za

Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.

Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.

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About Persona Staff

Vision
PERSONA’s vision is to allow our Clients to focus on their core activities, and let PERSONA manage the responsibility of staff recruitment; ensuring the perfect fit between candidate and client for the most efficient and effective workforce.
PERSONA is committed to delivering the best service to our clients and candidates.

We recruit in the following industries:
Financial Services, Manufacturing, Engineering, Retail, Banking, Telecommunications, Information technology, Electronics, Logistics, Mechanical, Sales & Marketing, Office Support, Warehousing, Distribution and Supervision Staff

Services offered:
To our clients:-
Recruitment of permanent staff at all levels
In depth staff selection
Salary surveys
Advertising of available positions
Comprehensive interviewing
Screening of potential candidates according to client’s specifications
Reference checks (on possible candidate)
ITC checks (on possible candidate)
Criminal checks (on possible candidate)
More background checks on request.
Psychometric testing (additional services)
Preparing of Job descriptions
PERSONA commits to adhere to industry standards and policies.

To possible candidate and job seekers:-
Professional resume
Regular correspondence
Interviewing tips
Summary of client information
Assistance to find the perfect job