To Credit Supervisor in Johannesburg. Our Client in Sandton is looking for a credit supervisor. They need to have experience in legal collections and management of legal collections for at least 5 years. They should also have experience of managing staff for at least 5 years. The role reports to the National Credit Manager and there are 8 credit controllers in the team. They are offering a CTC of R516 000

Duties are:

Credit Control Supervisor Duties and responsibilities

• To provide support to the National Credit manager in providing strategic direction and leadership to the Credit Control team in JHB branch.
• To ensure Collections strategies are aligned and meet compliance with the statutory and regulatory requirements.
• Receive, compile, vet and approve all new credit applications.  COD/Terms.
• Excellent understanding and interpretation of company financial information (AFS).
• Analysing customer credit profiles and implementing strategies to minimize bad debt and improve cash flow.
• Assist National credit manager with Hollard insurance variances and obtain required information/documents from customers.
• Maintain Debtors database on the system.
• Managing the JHB branch debtors age analysis.
• Managing Legal Handovers and compiling documents for submission. (Refer Legal portfolio below).
• Approval of monthly rebates and credits due to customers.
• Approval of all journal entries.
• Compile and submit weekly unallocated payments received report.
• Ensure credit controllers allocate all payments in accordance with customer remittances.
• Do monthly credit controller’s file reviews in line with current processes. Establishing the creditworthiness of customers and keep credit limits in line with trade.
• Prepares debtors journals for National credit manager to approve, sign off, then process journals.
• Supervises the daily work of the credit controllers and assist where needed.
• Assist the team by following up on outstanding payments and resolving any discrepancies.
• Compile a monthly report and manage the outstanding POD’s not on the system.
• Weekly follow up with internal or external customers on pending account disputes.
• Compile debtor’s overdue reports to the National credit manager on a weekly and monthly basis.
• Prepare and submit cashflow forecasts.
• Review bank reconciliations done by credit controllers.
• Ensure to deliver a smooth month end cycle run and statement run for JHB branch.
• Monitor processing of credit notes, journals and payments
• Authorising Credit notes on AX processed by debtors as per approved sign-off docs.
• Assist credit manager with review and sign off of the credit controllers monthly file reviews.
• Compile weekly unallocated receipts report for credit controllers to process payments and journals.
• Ensure timely collection of payments as per Credit Terms
• Conduct regular reconciliations of customer accounts and maintain accurate records of transactions.
• Assist with sending copy invoices, POD’s, statements to customers.
• Assist to process payments, allocation, journals, etc. when a staff member is not at work.
• Responding to client queries timeously. (Internal and external).
• Collaborate with sales and RMA to resolve billing issues, returned stock and pending disputes.
• Provide leadership and guidance to the accounts receivable team, fostering a culture of accountability and continuous improvement.
• Establish and maintain strong relationships with customers to facilitate collections and resolve issues proactively.
• Monitoring the activities of the team, including audit trails and allocation of credits to respective accounts (spot checks).
• Coordinate with external auditors and assist with the audit requirements as needed.
• Management of POPI ACT register.
• Managing 2 x filing ladies and report monthly on outstanding POD’s not loaded to the system.
• Conduct meetings with staff on a regular basis to discuss age analysis and overdue accounts.
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From the legal side the person must have the following experience:

Receive accounts from National credit manager or the financial controller to chase as pre-legal collection or to hand over to an Attorney -  7 Branches:

Ø  Constant follow up and chasing all debtors in arrears, once handed over pre-legal/to Attorney.

Ø  Handing over legal matters to the attorneys

Ø  Following up with attorneys weekly on progress status and requirements

Ø  Complete the claim forms for liquidations

Ø  Following up with liquidators

Ø  Report on the legal debtors monthly

Ø  Keep a record of all legal costs per case

Ø  Keep a record of all payments received from legal debtors (legal register)