Candidate Requirements

• Minimum 6 Months contact centre experience
• Matric (minimum)
• Excellent telephone etiquette and service delivery skills
• Strong communication skills and effective listening abilities
• Effective organizational and time-management techniques
• Exhibit patience and a positive outlook when working with policyholders
• Contribute to an environment of accountability, collaboration and teamwork
• Basic ability to navigate computers and software applications (MS Office, Word, Excel, etc.)
• Able to commit to the entirety of the training program and work within a structured operation environment.

Please note that your application will automatically deemed unsuccessful if you do not have +6 month contact centre experience.