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Repair Technician

Cape Town
Salary: Market Related
Job Type: Permanent
Sectors: IT Technology
Reference: 141177

Apply before Sep 28 2025 | 27 Days left

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Vacancy Details

Employer: Core Group

Are you passionate about technology and delivering exceptional customer service? We’re looking for a Support Technician to join our dynamic team at Core Group, where we service and support the world’s leading tech brand – Apple!

As a Support Technician, your mission is to restore Apple devices to top performance while ensuring a seamless and quality customer experience. You’ll be responsible for:

Diagnosing and repairing Apple devices (iOS and Mac) in line with Apple-authorised service standards.
Meeting daily repair targets and Apple turnaround time expectations.
Administering repair data and documentation with complete accuracy.
Managing and maintaining proper stock control and part returns.
Staying current with Apple certifications, repair processes, and service guidelines.

Minimum Requirements:

Matric (Grade 12)
Apple Certified Mac Technician (ACMT) or equivalent
Apple iOS Certified Technician (ACIT) or equivalent
Minimum 3 years’ hardware repair experience
Excellent technical troubleshooting, administrative, and communication skills
Ability to work efficiently, manage deadlines, and focus on delivering exceptional customer service
Strong attention to detail and commitment to quality

Apply now and be part of a team that helps people get the most out of their Apple technology.

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About Core Group

We offer people the most exciting information, communication and entertainment technology for work and play and service them through our network of re-sellers and our own retail outlets.

At the core of our business is the Apple brand. We are the sole distributors for Apple in South Africa. In support of Apple, our accessories brands offer products that enhance this technological eco-system.

iStore is an Apple Premium Reseller (APR) which is a dedicated hub for Apple products and accessories. With 18 Stores conveniently situated across the Country, iStore is the largest APR in Southern Africa. iStore aims to maximize customer value offerings by providing an authentic Apple experience and offering customers exclusive services such as in-store complimentary training, technical support and technical set-up. iStore offers contracts on various mobile networks as well as a 2 year extended warranty option with iCare Plus.