Our client is seeking a Store Manager based in Cape Town with experience in the Wine and Liquor industry to manage the overall operations of their retail outlet. The ideal candidate is proactive, customer-focused, and has strong leadership and retail management skills, with a proven ability to drive sales and team performance.

Duties and Responsibilities 

• The capacity to use verbal and non-verbal communication skills to influence an audience and gain win-win agreements to proposals, plans or ideas.
• The ability to describe a problem effectively, gather and analyse information and create options in order to generate a workable solution.
• The orientation towards energetically pursuing goals and activities in a sustainable manner.
• An individual’s readiness to act on opportunities and pursue goals beyond what’s required or expected of them.
• The capacity to be optimistic, take a long-term view of success and failure and persist in pursuing goals despite obstacles and setbacks (includes the capacity to bounce back from adversity).
• The willingness to anticipate, recognise and meet the needs of internal and external customers (however defined in the role).
• The capacity to break down a large task into subtasks or sub-goals, to anticipate obstacles and evaluate alternatives. Includes needs identification (recognising gaps between the current situation and a desired outcome), as well as the ability to define tasks needed to accomplish goals and assign and co-ordinate people, tasks and resources to ensure an efficient flow of work.
• The capacity to understand relevant financial and commercial knowledge and apply this knowledge in a practical manner.
• The ability to be systematic and rule-oriented in gathering, reviewing and evaluating data from a variety of perspectives.
• The capacity to maintain store staff job results by coaching, counselling and disciplining employees and evaluate staff performance in relation to clearly defined objectives, timelines and performance standards; includes the ability to identify and implement appropriate measures and benchmarks.
• The ability to hold one’s own in the face of opposition and exert one’s influence confidently and firmly.
• The capacity to develop a wide network of business contacts and use influential people as agents to accomplish one’s own objectives.
• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

Qualifications and experience

• Grade 12
• Diploma or Degree in Marketing or related would be an Advantage
• 3-6 Years’ experience in retail environment (FMCG)
• 1-2 Years’ experience in a managerial position