Candidate Requirements

• Related experience in the Quick Service Restaurant sector
• Management and leadership abilities
• Problem solver
• Solution driven
• Computer Literacy
• Good organisation skills
• Good analytical skills
• Attention to detail and accuracy
• Excellent interpersonal skills
• Good communication skills (both written and spoken)
• Ability to see the bigger picture
• Goal orientated
• Time management
• Team player

 

Personality Straits

• Humility
• Integrity
• Results and delivery driven
• Emotional Intelligence
• Hardworking
• Open minded
• Self-motivated
• Team-orientated
• Dependable and trustworthy
• Adaptable

 

Key Deliverables

 

• Responsible for the day-to-day operations of the company
• Manage, oversee and ensure the smooth running of all Mnandi Braai operations
• Manage the team and ensure that everyone understands their roles and responsibilities
• Oversee all departments and ensure efficiency by all designated personnel, including the central kitchen
• Provide leadership to the various departments and ensure that there is synergy across all departments
• Ensure that all store managers and supervisors maintain the proper standards related to cleanliness and customer service
• Ensure and enforce the adherence of the menu and all recipes as designed by the Head Chef
• Have operational oversight on all departments within the business
• Ensure accurate reporting by all departments
• Develop effective reporting templates and mechanism for all departments
• Ensure the successful growth and profitability of the business
• Design strategy and set goals for the growth of the company
• Control budgets and optimize expenses
• Ensure that strategic goals are met by setting operational policies
• Ensure employees are always motivated and productive
• Through the HR office, establish standards for the evaluation and reviewing of individual employee performances
• Ensure that the team undergoes the necessary training where required
• Evaluate and improve operations and financial performance of the business
• Prepare regular reports for executive management / EXCO
• Ensure that employees follow health and safety regulations
• Ensure adherence to all food safety protocols as advised by the Food Technologist
• Be on the lookout for new growth opportunities and advise EXCO accordingly
• Manage the development, revision and implementation of operational policies and procedures
• Ensure that all sourced food supplies are in line with the required food standards and regulations
• Advice management on industry threats and opportunities
• Maintain proper records related to your job
• Ensure the achievement of store roll-out targets
• Ensure smooth interaction between all spheres of the business, this includes but not limited to head office, stores, central kitchen, design studios, construction etc
• Oversee the development and success of new products
• Work with marketing in achieving brand objectives
• Develop and continuously strengthen a site scouting team and operation