Blackheath

National Transport and truck rental company is seeking to employ an experienced Workshop Manager to join their team

Main requirements:

Grade 12

Valid Drivers license

Qualified Diesel Mechanic

Previous Workshop Manager / Supervisor experience overseeing

-            Mechanics

-            Tyre Controllers

-            Admin Staff

Key Responsibilities of a Workshop Manager

1. Workshop Operations Management

• Oversee day-to-day operations of the workshop to ensure efficiency and productivity.
• Plan and allocate jobs to technicians and mechanics based on skill level and workload.
• Maintain workflow by monitoring steps of the process and identifying bottlenecks.

2. Staff Supervision & Development

• Manage and lead workshop staff, including technicians, mechanics, and support staff.
• Conduct performance reviews and provide training or upskilling where needed.
• Ensure adherence to safety and company policies.

3. Customer Service & Job Scheduling

• Liaise with clients or internal departments to schedule and plan work.
• Provide estimates, explain repairs or services, and ensure timely job completion.
• Handle customer complaints or escalations professionally.

4. Quality Control

• Monitor and ensure quality of workmanship on all repairs and services.
• Conduct spot checks, inspections, and audits to maintain high standards.

5. Health & Safety Compliance

• Enforce health and safety standards and ensure the workshop is clean, safe, and compliant.
• Conduct safety meetings, risk assessments, and toolbox talks.

6. Inventory & Asset Management

• Manage parts and equipment inventory, including procurement and stock levels.
• Maintain workshop tools and ensure all equipment is in working order.

7. Administrative & Reporting Duties

• Keep accurate job cards, service reports, time sheets, and other records.
• Monitor costs, budgets, and profitability of workshop operations.
• Prepare operational reports for senior management.

8. Technical Support & Problem Solving

• Provide hands-on technical support when needed.
• Diagnose complex issues and guide technicians with troubleshooting.

Please email cv and package requirements to marlene@servicesolutions.co.za