Job Title: Medical Secretary

Location: Hazelwood, Pretoria

Reports to: Medical office manager/Physician

Job Summary:
We are seeking a highly organised and experienced Medical Secretary to join our healthcare team. The Medical Secretary will be responsible for providing administrative support to healthcare professionals and ensuring the smooth operation of the medical office. This role requires excellent communication skills, attention to detail, and the ability to prioritise tasks effectively in a fast-paced environment.

Key Responsibilities:
1. Schedule and confirm patient appointments, consultations, and follow-up visits.
2. Maintain and update patient records, including medical histories and insurance information.
3. Answer phones, route calls, and take messages for healthcare providers.
4. Coordinate and process medical billing and insurance claims.
5. Prepare and maintain medical reports, correspondence, and other documents.
6. Assist healthcare providers with patient examinations and procedures.
7. Order and maintain office and medical supplies.
8. Follow up on patient referrals and test results.
9. Maintain confidentiality of patient information and comply with all HIPAA regulations.
10. Perform other administrative tasks as assigned by the medical office manager.