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Customer Sales Agents- Retail

Johannesburg
Salary: Market Related
Job Type: Permanent
Sectors: Call Centre Retail Sales
Benefits: Bonus Training Sun & Travel, Free training, with or without experience.
Reference: Mai 08

Apply before Sep 02 2025 | 15 Days left

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Vacancy Details

Employer: MAI Recruitment SA

Job Title: Customer Sales Agent

Job Type: Full-time

Location: Randburg

Job Summary:

We are seeking a motivated and customer-focused individual to join our team as a Customer Sales Agent. In this role, you will be responsible for providing excellent customer service to our clients, handling inquiries and complaints, and ensuring sales and customer satisfaction.

Responsibilities:

Respond to customer inquiries, chat in a timely and professional manner
Identify and assess customer needs to achieve satisfaction
Provide accurate, valid, and complete information to customers
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, transactions, comments, and complaints
Follow communication procedures, guidelines, and policies
Assist with product and service inquiries and provide information to customers about product features, prices, and benefits
Collaborate with team members to achieve customer satisfaction goals
Attend and participate in team meetings and training sessions as required

Requirements:

High school diploma or equivalent
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Strong problem-solving and decision-making skills
Ability to work a flexible schedule, including evenings and weekends
Experience in customer service or related field is a plus

If you are passionate about customer sales and enjoy working in a team-oriented environment, we encourage you to apply for this exciting opportunity.

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About MAI Recruitment SA

About Mai Recruitment SA Mai Recruitment SA is an innovative recruitment agency committed to connecting top talent with leading organizations in South Africa. With a deep understanding of the local market, we provide tailored recruitment solutions to meet the unique needs of our clients and candidates.

Our Mission:

Our mission at Mai Recruitment SA is to empower local businesses and job seekers by providing comprehensive and effective recruitment services. We aim to foster enduring relationships between employers and candidates, enhance workforce potential, and contribute to the sustainable growth of the South African economy. Our Vision: To be a leading recruitment agency in South Africa, We are renowned for our expertise, integrity, and dedication. By thoroughly understanding both employer requirements and candidate profiles, we can efficiently connect businesses with suitable candidates, ensuring quality placements that contribute positively to job satisfaction and productivity.

What sets us apart:

Local Expertise: We have a deep understanding of the South African job market and cultural nuances.
Personalized Approach: We take the time to understand your specific needs and tailor our services accordingly.
Strong Candidate Network: We have access to a diverse pool of talented individuals.
Efficient Processes: We streamline the recruitment process to ensure timely and effective results.
Commitment to Excellence: We are dedicated to providing the highest quality of service to our clients.

Join the Mai Recruitment SA team! We offer a dynamic and supportive work environment where you can grow your career and make a real impact. Our team is passionate about helping people find fulfilling careers and businesses find the right talent. If you share our passion for recruitment and are looking for a rewarding career, please explore our current job openings or submit your CV