Import & Export Operations

• Oversee the complete Import and Export lifecycle, from origin to delivery.
• Maintain a working knowledge of Incoterms, customs regulations, and
• international shipping laws.
• Ensure compliance with importing and exporting country regulations,
• customs requirements, and internal SOPs.
• Documentation Management
• Prepare and verify all import and export clearing instructions, ensuring
• documentation accuracy.
• Verify and manage critical documents including: Bill of Entry, Packing List,
• Commercial Invoice
• Generate export documentation for vehicles and spare parts.
• Inbound Shipment Tracking
• Receive and track all inbound shipments, ensuring timely updates on ETA.
• Keep an active ETA tracker in coordination with shipping lines and carriers.
• Monitor Pre-Alert and Post-Alert processes for all import/export
• shipments.

Customs Clearance & Compliance

• Prepare and submit customs clearance documentation for all inbound
• shipments.
• Apply for inspection certificates where required.
• Coordinate closely with customs brokers and internal teams for timely and
• smooth clearance.
• Freight Coordination
• Book containers and arrange freight through nominated freight
• forwarders.
• Provide shipping instructions, arrange pick-ups, and confirm bookings with
• carriers.
• Maintain continuous communication with carriers to monitor progress
• and resolve issues.
• Delay Management & Escalation
• Proactively monitor clearance timelines and escalate:
• Delays in document submission
• Issues in customs clearance
• Freight-related disruptions
• • Collaborate with internal stakeholders (logistics, finance, operations) to
• mitigate risks.

Inventory Control

• Reconcile all imported CBU and SKD shipments with finance and stock
• records.
• Manage freight invoice verification and monthly freight statement review.
• Support dealer queries related to imports and exports
• Assist in month-end wholesale target deliveries by ensuring inbound flow