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Booking Clerk & Operations Assistant

  • Western Cape Remote
  • Salary: Market Related (Negotiable)
  • Job Type: Permanent
  • Sectors: Admin
  • Benefits: Training Yearly Study Allowance
  • Reference: 2276555

Apply before Jun 24 2025 | 28 Days left

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Vacancy Details

Employer: Occusurv Consulting Services

About the Role:

We are a dynamic and fast-growing risk management company seeking a highly organised, self-motivated Booking Clerk & Operations Assistant to join our remote team. This role requires a meticulous individual with excellent interpersonal skills, the ability to work independently, and a passion for delivering exceptional service to clients.

This multifaceted role involves coordinating bookings for on-site risk surveys, assisting with client communication, supporting the Chief Operations Manager in administrative and marketing duties and providing aftercare support to clients by connecting them with appropriate service providers.


Key Responsibilities:

  • Schedule and coordinate risk survey appointments with clients across South Africa.

  • Liaise professionally with clients, brokers, and internal surveyors.

  • Maintain up-to-date records of bookings and ensure all relevant parties are informed.

  • Assist the Chief Operations Manager with:

- Marketing support (including social media scheduling, content briefs, and campaign coordination)

 

- Client communication and feedback follow-ups

 

- Provide aftercare assistance to clients by referring them to trusted service providers as requested.

 

 

Troubleshoot booking or scheduling conflicts and resolve client concerns where possible.

 

If you have not heard back from us within 14 days, please consider your application unsuccessful.


Required Skills

  • Customer Facing Roles: 2 to 3 years
  • Administartive Skills: 2 to 3 years

Candidate Requirements

Minimum Requirements:

 

Proven administrative or customer-facing experience (minimum 2 years).

 

 

Excellent communication skills—both written and verbal.

 

 

Strong organisational skills and high attention to detail.

 

 

Ability to work independently, manage time effectively, and take initiative.

 

 

Comfortable working remotely without supervision.

 

 

Tech-savvy with proficiency in email, online forms, spreadsheets, and task tracking tools (e.g. Trello, Google Workspace).

 

 

Professional and reliable home office setup, including:

 

 

- A dedicated and quiet workspace

 

- A reliable computer/laptop

 

- A smartphone

 

- Stable internet connection

 

- Backup power solution (inverter/generator) for load shedding

 

 


Preferred Qualifications:

 

Prior experience in the insurance or risk management industry is advantageous.

 

 

Experience with event logistics, marketing, or digital client engagement is a plus.

 

 

Familiarity with online appointment systems or CRM platforms.

 


Personality Fit:

 

Friendly, professional, and calm under pressure

 

 

Proactive, solutions-driven, and reliable

Committed to confidentiality and quality service delivery

 

 

 

 


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© Careers24. All rights reserved.

About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

Company

  • Work For Us

  • Advertise With Us

Quick Links

  • Recruiters Directory

  • Site Map

  • Site Terms and Privacy Policy

  • Widgets

Partner Sites

  • Simplify.hr

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  • News24

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