Key Responsibilities:

·       Monitor backup jobs, identify failures, and implement corrective actions.

·       Perform regular backup tests and recovery drills to ensure data can be restored efficiently.

·       Monitor network performance and security, identifying and resolving any issues or vulnerabilities.

·       Set up and manage user accounts and permissions, ensuring proper access control.

·       Perform routine maintenance tasks, such as system updates and backups.

·       Provide technical support to end-users, responding to inquiries and troubleshooting issues in a timely manner.

·       Install, configure, and maintain computer hardware, software, and peripherals.

·       Collaborate with other IT team members to develop and implement IT solutions and strategies.

·       Document IT procedures, configurations, and troubleshooting steps for reference and training purposes.

·       Assist in the planning and execution of IT projects, such as system migrations or upgrades.

·       Provide training and support to users on IT systems and applications as needed.

·       Willingness to learn and understand our ERP and systems and applications