The Technical Administrator / Coordinator is at the heart of our technical operations and will be responsible for ensuring the smooth execution of our technical jobs and projects.

Key Responsibilities

• Engage with both existing and prospective clients through professional and effective telephonic and email communication, providing them with necessary assistance and information.
• Accurately capture all relevant information on the technician's job card and efficiently schedule technicians for assignments within the company's Technical Department.
• Ensure that all required stock and materials are appropriately arranged and available before scheduling technicians for technical tasks, facilitating smooth and uninterrupted workflow.
• Conduct timely follow-ups with clients after installations have been completed by technicians, ensuring their satisfaction, and addressing any concerns or additional requirements they may have.
• Generate quotes in a precise and professional manner, reflecting accurate pricing and relevant details in accordance with client specifications.
• Following up on quotes provided to clients and addressing any questions that may arise. 
• Address ad-hoc technical queries from clients promptly, providing them with appropriate guidance and support to resolve their concerns.