- East London
- Salary: Market Related
- Job Type: Permanent
- Sectors: Security Management
- Reference: 111471
Vacancy Details
Employer: Fidelity Services Group
Overall Purpose of the Job: The incumbent will be responsible to provide a professional cleaning service within the selected geographic area. He/she will ensure client satisfaction, business retention and business profitability whilst upholding the company policies and procedures.
Minimum Requirements
- Minimum five (5) years management experience in industrial & commercial industry or similar service industry is essential.
- Matric and tertiary qualification preferred.
- Experience with working on gardens preferred.
- Exposure to selling of a service will be advantageous.
- Exposure to Industrial Relations on a shop floor level will be advantageous.
- Preferably from a sales/operations background
- Computer literate (MS Office, must have good excel skills)
- Valid driver’s license
- Ability to work flexible hours as required.
Job Specification
- Ensure that attendance registers are marked daily at the beginning of the shift, ensuring labour allocation is correct and any changes on the attendance sheet initiated
- Ensure adequate control over all equipment in accordance with fixed asset policies and procedures
- Ensure that store orders are authorized by the Regional Manager and submitted timeously to the Stores Department
- Responsible for maintaining discipline by using the Company’s disciplinary code and procedures, as well as attending to grievances
- Promptly attend to daily messages and complaints
- Ensure that staff is informed of changes that affect them with regard to Company policies
- Prepare contingency plans for strikes and stay-aways
- Appraise employees by way of verbal direction and performance appraisals for supervisory level and above
- Adhere to Company policy and procedure (retrenchment, promotion, etc.)
- Carry out regular inspections at all sites
- Attend certain regular meetings with clients. Where these meetings need to be minuted, this to be done and copies of the minutes distributed. All problems to receive prompt action. Call rosters to be submitted to management.
- Responsible for all engagements, pay rate changes, dismissals, authorized by the Regional Manager, and ensuring that the necessary documents are completed.
- Promote the Company’s full range of non-recurring business (specials).
- Attend monthly Area Manager’s meetings with the Regional Managers to discuss Monthly wage queries, leave, costing, etc. as and when required.
- Responsible for holding monthly meetings with Supervisory staff, including submission of the agenda and meeting minutes
- Responsible for compliance with all the regulations of the Occupational Health and Safety Act or any other regulation or Act that might refer to the matter of safety
- Investigate debtor’s queries with clients and collect cheques from clients when instructed to do so by Regional Managers or the Debtor’s Department
Behavioural Competencies:
- Good numeric and administrative skills
- Good planning, leading and organisational skills
- Good interpersonal skills & people management skills
- Proactive and takes initiative
- Methodical
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
4 people have applied for this job. 191 people have viewed this job.
About Fidelity Services Group
Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation.
Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovating, the Group remains a front-runner in the security solutions market.
Through a bouquet of services and related products, the Group can tailor make a solution for any requirement. With the Group's exceptional leadership, the unwavering commitment of management and that of all its employees, the Group has enjoyed exceptional growth over the last five years.
The Group's Cash Solutions business continues to grow and has quickly become a serious competitor in the market, garnering a large number of high profile national contracts and bringing state of the art technology backed by Fidelity's hands-on approach to the market
Similar Jobs
Cleaning Area Manager - East London
- East London
- Job Type: Permanent
- Posted 03 Oct 2024 | 6 Days left
More Jobs at Fidelity Services Group
SAP & Systems Project Accountant
- Roodepoort
- Job Type: Permanent
- Posted 03 Nov 2024 | 10 Days left
Financial Manager
- Roodepoort
- Job Type: Permanent
- Posted 03 Nov 2024 | 10 Days left
Inland Inventory and Logistics Manager
- Midrand
- Job Type: Permanent
- Posted 01 Nov 2024 | 5 Days left
Special Events Trained Security Officers
- Eastern Cape
- Job Type: Part-Time
- Posted 01 Nov 2024 | 89 Days left