- George - Knysna
- Salary: R35 000.00 - R38 000.00 Per Month (Negotiable)
- Job Type: Permanent
- Sectors: Hospitality Management Procurement
- Reference: Food & Beverage Manager – Knysna
Vacancy Details
Employer: SHR
Duties:
Operations:
- Ensure service levels are maintained in the Restaurant and Front Office
- Manage Dining Room, Catering and ensure that tables are always setup correctly
- Communicate with service, kitchen staff and reception staff regarding, reservations and special events, check-ins and check-outs
- Coordinate daily Front of the House and Back of the House restaurant operations
- Respond efficiently and accurately to customer complaints
- Ensure compliance with sanitation and safety regulations
- Control operational costs and identify measures to cut waste
- Implement policies and protocols that will maintain future restaurant operations
- Process payroll, and maintain all relevant records
- Ensure all employees are working within outlined operating standards
Management:
- Manage, organize, and supervise shifts and shift rosters
- Fill Duty Manager shifts, where you are representing the company, as the most senior person on the property
- Manage budgets and cost control methods to minimize expenses
- Sign-off weekly and monthly stock takes
- Gratuity control and allocation
- Run all special events alongside Events Manager
- Ensure that all SOPs and policies are adhered to on property
- Micros day and reports and account balancing
- Liaise with customers, employees, suppliers, licensing authorities and sales representatives
Human Resources:
- Ensure staff training is updated and signed for and that all evidence is in each staff members personnel file
- Schedule staff hours and assign duties for staff by drawing up the weekly roster
- Ensure that all staff works the minimum number of contractual hours per month
- Establish standards for personal performance and customer service
- Maintain dress code standards
- Assist in conducting performance appraisals/HR Statuses
- Progressive and constructive discipline in conjunction with HR
- Maintain staff files
Finance:
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
- Report on financial performance, inventory, and personnel
- Ensure quality and concepts are implemented and maintained
- Ensure stock control system is maintained
- Daily beverage counts and variance reports to be signed off
- Keep track of monthly and annual budgets to assist in making targets.
- Signing off staff hours and payroll adjustments where necessary
Admin:
- Producing management reports as required
- Sign off monthly income statements
- Maintain the F&B Staff HR files and other HR related matters as below
- Maintain the events store for the property
Salary:
- R 35 000 – R 38 000
Instructions:
- Send CV to info@synergyr.co.za (use the full job title, including the City/Town as a reference)
- Please send CV as a “Word” or “PDF” attachment
- CV’s sent on Google Drive will not be opened
- If you have not heard from us within 14 days, your application has been unsuccessful
Required Skills
- Management
- Stock Control
- Operations
- Financial
Candidate Requirements
Requirements:
- Grade 12 or equivalent
- Accommodation Certificate / Hotel School Diploma is advantageous
- Must be computer literate and proficient in Opera
- Must have at least 5 years previous experience in a 4 or 5 star establishment
- Must be fully bilingual
- Excellent communication skills (both written and verbal)
- Must have contactable references
4 people have applied for this job. 718 people have viewed this job.
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