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Customer Support Consultant

Somerset West
Salary: R20 000.00 - R25 000.00 Per Month
Job Type: Permanent
Sectors: Admin Real Estate Consulting
Reference: POS24302

Apply before Jun 24 2025 | 27 Days left

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Vacancy Details

Employer: Emporium Human Capital

· Creating and managing training plans with customers

· Reporting on training progress of all customers that is in training

· Work directly with client to effectively coordinate each training project to completion.

· Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.

· Provide system training to customers

· Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system

· Assist with preparing data and uploading on to the system for new customers

Candidate Requirements

· Training/ Educator or Consulting experience

· Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience

· Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages

· Excel proficiency intermediate

· Customer service / support experience will be advantageous

· Previous experience in the Property/Rental sector will be an advantage

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About Emporium Human Capital

Established in 1999, EHC has won and maintained business throughout most sectors within the South African recruitment marketplace. Maintaining its profile as a small-medium enterprise thus holding onto its customized service offering, we continue to provide seamless recruitment solutions.

Through our stability and integrity, we have carved out a substantial market above our competitors. We provide a set of flexible, cost-effective hiring solutions to clients of every size and industry. At EHC, we are committed to establishing a long-term professional relationship with our clients.

Our consultants boast of many years of experience within the industry. Our team of consultants understands that companies today require more than just a skilled candidate; they search for employees who are productive, exhibit positive attitudes and have the ability to become part of their team. We do recruitment in all fields and sectors – thus meaning we are generalists.

https://www.emporium.co.za/about-us/