- Camps Bay - Bantry Bay
- Salary: R12 000.00 - R17 000.00 Per Month (Negotiable)
- Job Type: Permanent
- Sectors: Hospitality
- Benefits: Bonus Training Parking
- Reference: 2024
Vacancy Details
Employer: Atlanticview Cape Town
The Duty Manager plays a crucial role in ensuring the smooth and efficient operation of our hotel. This position requires a hands-on approach, strong leadership skills, and the ability to manage various aspects of hotel operations, including guest services, staff supervision, and facility management. The ideal candidate will have excellent organisational skills, attention to detail and the ability to work in a busy environment.
Main Responsibilities
- Responsible for the daily operation of the hotel.
- Working closely with Central reservations with all reservations and guest relations.
- To ensure that all departments are fully staffed and running smoothly.
- To do walk-arounds of the hotel and ensure that everyone and everything is as it should be.
- To assist in all departments to ensure smooth service.
- To greet and talk to guests and to anticipate and follow through on their requests.
- To have a good knowledge of the hotel and all its equipment.
- To deal with guest complaints.
- To deal with any emergencies which may occur.
- To commit to the sustainability ethos of the hotel and to lead by example.
- To monitor procedures and equipment on an on-going basis to ensure that they have regard to both the employees and guests’
- To communicate effectively with the management team of the hotel.
- To train and coach employees when required by the General Manager.
- To attend relevant meetings as directed by management.
- To monitor the standards of cleanliness and maintenance of the hotel on an ongoing basis and ensure that standards are maintained.
- To ensure good lines of communication between departments.
- To offer suggestions for the improvement of the service and facilities.
- To regularly inspect staff areas and ensure HACCP standards are maintained.
- To set an example on presentation and grooming.
- To follow through on tasks and projects.
- Any other reasonable duties as directed by the owner and General Manager.
Candidate Requirements
- Previous management experience in a similar property
- Strong leadership and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Ability to work flexible hours, including evenings and weekends.
- Must Have own vehicle (Non - Negotiable)
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