- Bloemfontein
- Salary: R30 000.00 - R40 000.00 Per Month (Negotiable)
- Job Type: Permanent
- Sectors: Business Management Medical
- Reference: 20861
Vacancy Details
Employer: Workersweb
The key focus of the Business Unit manager is to maximise efficiency and cost-effectiveness of the business unit, ensure all strategic objectives are met, reporting operational performance to the client, and improving performance and processes to deliver excellent customer service.
KEY RESPONSIBILITIES
Reporting on operational performance by drafting reports as well as presenting the information to the client.
Manage team and workloads to meet goals and deadlines.
Improve existing systems and policies.
Resolve complex claims and customer issues.
Manage client relationships and expectations.
Manage, motivate, and up-skill the team through training, mentoring, and coaching.
Interact with managers and senior managers to align and optimise business processes.
Produce and analyse weekly/monthly KPIs, dashboards, and analytics to measure and improve performance.
Identify improvement areas and implement systems to boost company effectiveness
Required Skills
- Team Management And Development: 2 to 3 years
- Workflow Management Systems: 2 to 3 years
- Management /Operational : 2 to 3 years
Candidate Requirements
Education
Grade 12 (Matric) Certificate. Bachelor's Degree. Computer literacy and Microsoft Office suite at an Intermediate or Advanced level.
Experience
3 years Management/Operational experience. 1 - 3 years in the medical aid industry would be advantageous. Experience in workflow processes within a dynamic, high-volume operations environment is essential. Team management experience with teams more than 40 people will be highly advantageous.
4 people have applied for this job. 197 people have viewed this job.
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