![](/images/vacancy-head.jpg)
- Cape Town CBD
- Salary: Market Related
- Job Type: Permanent
- Sectors: FMCG Travel & Tourism Import & Export
- Reference: 2138030
Vacancy Details
Employer: MoonsGate Capital (Pty) Ltd T/A Engineuity Global
Key Responsibilities
· Operational Leadership: Oversee the creation of monthly duty rotas for staff in the UK, ensuring comprehensive coverage and operational efficiency.
· Evening Operational Support: Act as the primary evening contact for operational queries, providing guidance and resolutions to our team.
· Safety and Compliance Oversight: Monitor daily staff clock-ins and ensure driver compliance with pre-departure bus inspections.
· Capacity and Booking Management: Strategically manage bookings to prevent overcapacity and ensure a balanced distribution of passengers.
· Crisis Management and Resolution: Lead the operational response to tour cancellations or vehicle breakdowns, following established protocols to minimize disruption.
· Operational Reporting: Produce detailed end-of-day reports on operational activities, issues, and resolutions to support continuous improvement.
Qualifications
· Demonstrated experience in operational or duty management, preferably within the tourism, transportation, or related sectors.
· Exceptional leadership abilities and experience managing teams in a dynamic operational environment.
· Excellent decision-making and problem-solving skills, with a proven track record of managing operational challenges effectively.
· Strong communication skills and the ability to work collaboratively with a remote team.
· Technical proficiency to support and troubleshoot minor equipment issues.
Location: On-site, Cape Town
Working hours: 10am-10pm (8 hour shift split amongst the team with an overlap inbetween)
What We Offer
- A pivotal role within Engineuity, offering the chance to make a significant impact on our operational success and enhance the tourist experience in the UK.
- The opportunity to work within an innovative team environment, where your skills in operational management will be valued and developed.
- Competitive salary with room to grow and develop within the organisation.
If you meet the critera for this opportunity, please apply now!
12 people have applied for this job. 839 people have viewed this job.
Similar Jobs
Operations Duty Manager for UK-Based Bus Tours
- Cape Town CBD
- Job Type: Permanent
- Posted 20 May 2024 | 34 Days left
More Jobs at MoonsGate Capital (Pty) Ltd T/A Engineuity Global
Business Analyst
- KwaZulu-Natal
- Job Type: Permanent
- Posted 12 Jun 2024 | 57 Days left
Business Analyst
- Western Cape
- Job Type: Permanent
- Posted 12 Jun 2024 | 57 Days left
Business Analyst
- Gauteng
- Job Type: Permanent
- Posted 12 Jun 2024 | 57 Days left
IT Support Engineer (Level 1/2)
- KwaZulu-Natal
- Job Type: Permanent
- Posted 10 Jun 2024 | 55 Days left