![](/images/vacancy-head.jpg)
- Durban
- Salary: Market Related
- Job Type: Permanent
- Sectors: Logistics Import & Export
- Reference: JB4413
Vacancy Details
Employer: Kontak Recruitment
"Imports Client Controller (Ocean Freight) (JB4413)
Durban, Kwa Zulu Natal
Market Related
Permanent
Overview
We are seeking an experienced Imports Client Controller (Ocean) to join our clients' team. The ideal candidate will have a deep understanding of sea freight import processes and a proven track record of building strong client relationships. This role is pivotal in ensuring timely and error-free delivery of import shipments, managing all functions within the department, and maintaining high standards of customer service.
The ideal candidate will posess 3-5 years experience as a Import Client Controller (ocean) with a good working knowledge of all aspects of Sea freight Imports, including the Customs and related EDI processes. Relevant tertiary qualification essential.
Minimum Requirements:
Relevant tertiary qualification
Matric
3-5 years of experience as an Import Client Controller (ocean)
Strong knowledge of seafreight imports, customs, and related EDI processes
Excellent communication skills
Valid driver’s license
Proficiency in computer literacy
Duties and Responsibilities:
Liaise closely with clients, providing regular updates on the status of their clearances and deliveries
Monitor the status of import shipments to ensure no delays in the clearance process
Handle and follow up on disputes and claims until resolution
Maintain regular client meetings, visits, and telephonic discussions to gather information on clients’ business requirements
Ensure all billing, reconciliation, and financial queries related to imports are managed according to KPIs
Collaborate with internal and external stakeholders to ensure smooth file management and compliance with integrated management systems
Ensure adherence to SHERQ (Safety, Health, Environment, Risk, and Quality) compliance
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
"
Candidate Requirements
Relevant tertiary qualification
Matric
3-5 years of experience as an Import Client Controller (ocean)
Strong knowledge of seafreight imports, customs, and related EDI processes
Excellent communication skills
Valid driver’s license
Proficiency in computer literacy
23 people have applied for this job. 301 people have viewed this job.
About Kontak Recruitment
Kontak Recruitment is a Pastel Certified Recruiter which specializes in the recruitment of personnel on all career levels including the placement of temporary, contract as well as permanent staffing. We enjoy the personalized approach with regards to out candidates focusing on their needs and requirements as well as a personalized approach with our clients in delivering an excellent service.
Kontak Recruitment conducts business in an ethical and honest manner. We aim at building long term relationships that are to the mutual benefit of all parties. We offer a responsible and personalized service to clients and candidates. We encourage an employment environment that provides equal opportunities for all employees. All positions and applications remain confidential protecting the rights and interests of both the client and the candidates.
Our core focus is delivering a staffing solution in the niche fields of Pastel Consultants,finance as well as office support. As part of this service offering we include extensive reference and qualification checks as well as a criminal and credit check. Our focus is quality and we will present the most efficient and integrated ways of satisfying the skills need within the company.
Permanent staff placements – We strive to find the right fit and providing support to client and candidate during the first three months of the employment.
Temporary and Contract placements – We offer immediate access to staff on all levels on a flexible basis. Kontak Recruitment administers the payroll and all statutory returns.
Terms and Conditions Available on Request
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