- Cape Winelands
- Salary: On Application
- Job Type: Permanent
- Sectors: Hospitality
- Reference: 3606530670
Vacancy Details
Employer: Vine Recruitment
Our client Outside Plettenberg Bay is looking for an exceptional Hotel Manager who is passionate about all aspects of hotel management. The ideal candidate is an experienced, professional and driven individual with excellent interpersonal and administrative skills.
Requirements:
A hospitality degree.
Fluent in Afrikaans and English.
At least five years of experience in the Hotel industry
Good experience in managing housekeeping teams and hotel room management
Knowledge of working in the 'Garden Route' area will count in your favour
Good understanding of management principles and proven industry experience of the hotel industry.
Excellent leadership skills, and the ability to assist in the motivation and development of a hotel service team.
Genuine desire to serve customers, with a strong sense of personal responsibility towards customer satisfaction.
Excellent analytical, interpersonal, organizational and communication skills.
Good conflict management and problem solving skills.
Integrity and honesty.
Proven project management skills.
Ability to work under pressure.
Responsibilities:
To manage the Hotel's overall day-to-day hotel operations.
Assist the Hotel's General Manager with the management of sales and marketing, housekeeping, reception (including all reception and concierge staff and operations, leisure, human resources, accounts and other aspects, as required.
Adhere to agreed budgets and maintain appropriate quality standards and records.
Manage quality control of all aspects, including hygiene and health and safety.
Meet your targets and those of the hotel as a whole.
Contribute to the training and development of the hotel team.
Comply with statutory obligations and agreed quality and best practice guidelines.
Train the hotel team to resolve customer queries with confidence.
Manage guest and surrounding area managers' expectations and handle and resolve all inquiries.
Please email your CV through to annemie@vinerecruitment.co.za with a photo, salary expectation, availability and location.
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About Vine Recruitment
Vine Recruitment was established in 2008 and has shown remarkable growth. Our name represents the beautiful Winelands area we call home and our goal is to give personal attention to each individual and client.
The word Vine comes from Grape-Vine, a word that symbolizes communication and spreading the news. Vine Recruitment is about communication and our focus is to build lasting relationships with our clients and candidates.
The vine symbolizes growth and we strive to offer individuals and our clients the opportunity for growth and development. We take pleasure in providing personal service to you, our clients and candidates, and our ultimate goal is to meet your needs.
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