- Limpopo
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality
- Benefits: Medical Aid and Provident contribution
- Reference: JHB000080/KS
Vacancy Details
Employer: Bright Placements
Banqueting and Reservations Coordinator for a luxury lodge
Job Expectations:
- In your role you will ensure that all our guests' requirements are met and know
exactly how to react to any requested changes. Your mission is to communicate
with guests, as well as the Central Reservations, to achieve the highest possible
revenue and provide an exceptional customer service experience.
- Manage Group, Conference & Function Bookings across the lodge.
- Coordinate bookings & uphold a high level of regular, frequent, accurate and
timely communication to all related departments within the lodge.
- You are a sophisticated host and proactively anticipate guests’ needs by being in
the right place at the right time and delivering first class stunning experiences of
all sizes and where we strive to deliver a hospitality experience that goes above
and beyond - creating memorable moments for our guests.
- Ensure that our service and product deliver the highest level of guest satisfaction.
- Monitor customer’s needs and promptly handle requests.
- Builds and maintains effective working relationships whilst promoting the
company culture and values
- In your role you will ensure that all our guests' requirements are met and know
exactly how to react to any requested changes. Your mission is to communicate
with guests, as well as the Central Reservations, to achieve the highest possible
revenue and provide an exceptional customer service experience.
- Manage Group, Conference & Function Bookings across the lodge.
- Coordinate bookings & uphold a high level of regular, frequent, accurate and
timely communication to all related departments within the lodge.
- You are a sophisticated host and proactively anticipate guests’ needs by being in
the right place at the right time and delivering first class stunning experiences of
all sizes and where we strive to deliver a hospitality experience that goes above
and beyond - creating memorable moments for our guests.
- Ensure that our service and product deliver the highest level of guest satisfaction.
- Monitor customer’s needs and promptly handle requests.
- Builds and maintains effective working relationships whilst promoting the
company culture and values
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