- Cape Town CBD
- Salary: R35 000.00 Per Month
- Bonus: 10% annual bonus scheme
- Job Type: Permanent
- Sectors: Call Centre Engineering IT
- Benefits: Bonus Night Shift Allowance- R2,000 per month
- Reference: 2132367
- Employment Equity Position
Vacancy Details
Employer: HGS
Who we are:
Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionise customer experiences, equipping our clients with a significant competitive advantage.
Join our team in Cape Town as a Senior IT Engineer and play a pivotal role in establishing and scaling the IT infrastructure for our newly expanding contact centre. This on-site position demands a proactive and innovative leader who is adept at setting up systems from the ground up, ensuring robust functionality and scalability to support all operational aspects of our fast-growing organization. You will lead hands-on efforts with advanced IT systems, manage comprehensive installations, and oversee the strategic deployment of IT resources. Your leadership will directly enhance our technological capabilities, ensuring seamless and efficient IT services that propel our business forward. Partner with internal teams and external vendors to optimize system performance and deliver superior user satisfaction.
Why choose us?
We are HGS; a leading digital customer experience provider with more than 22,000 employees spread across 8 countries making a difference to our 900+ clients. Our mission is to innovate, optimise, and grow our clients’ business with the perfect balance of technology and people. This is made easy by the combined drive of all our people to deliver the best results in customer experience. We have a highly motivated and competent global workforce from diverse cultural, ethnic, and professional backgrounds.
Plus, working with HGS comes with benefits like:
- R420,000 per annum
- 10% annual bonus
- Nightshift allowance of R2,000 per month
- Mobile allowance of R1,000 pm or Company phone
Required Skills
- Ms Office
- Sccm Experience
- Intune
- Ms Azure
Candidate Requirements
What we are looking for:
We are seeking a dynamic Senior IT Engineer with a solid technical background and a proven track record of effective problem-solving and project management in IT infrastructure. The ideal candidate will bring a strong understanding of hardware and software management, network configuration, and have hands-on experience with Microsoft Office 365, Azure, and IT security practices. You should be proficient in IT service management tools and have a flair for scripting and automation. A tech-savvy leader, you thrive in building systems from scratch and are capable of multitasking under tight deadlines. Your ability to communicate effectively and build relationships will make you a perfect fit for our team, where collaboration and customer satisfaction are at the core of our operations.
Requirements:
- Extensive experience in IT infrastructure management and technical support within a BPO or similar environment.
- Demonstrated expertise in Microsoft Office 365 administration, Azure, Intune, and SharePoint.
- Strong skills in scripting and automation using PowerShell or SCCM.
- Proficient in managing IT security measures and IT service platforms like Service Now.
- Excellent interpersonal and communication skills, capable of leading projects and maintaining strong stakeholder relationships.
******************************************************************As an equal opportunity employer, HGS is dedicated to inclusivity, proudly upholding the Disability Confident Commitment, Social Mobility Pledge and Armed Forces Covenant. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.
7 people have applied for this job. 222 people have viewed this job.
More Jobs at HGS
Office Assistant
- Cape Town CBD
- Job Type: Permanent
- Posted 17 May 2024 | 60 Days left
Business Finance Manager
- Cape Town CBD
- Job Type: Permanent
- Posted 07 May 2024 | 49 Days left
HR Manager
- Cape Town
- Job Type: Permanent
- Posted 01 May 2024 | 43 Days left