- Klerksdorp
- Salary: Market Related
- Job Type: Permanent
- Sectors: Logistics
- Reference: 2131842
Vacancy Details
Employer: EPX Courier Services
E.P.X Courier Services, a national courier company, is looking for an enthusiastic, well-presented candidate to fill a position in their Call Centre in KLERKSDORP.
• Call Centre - booking of collections and following up on collections placed at
various branches
• Resolve Customer’s requests via calls and emails
• Handling escalated queries from branches, agents, and clients
• Capturing, scanning, and analysing PODs
• Clearing and following up on all outstanding PODs
• Continued to follow up on existing queries until resolved
• Communicate customer inquiries/ feedback to relevant team members
Required Skills
- Problem Solving: 2 to 3 years
- Parcel Perfect: 2 to 3 years
- Client Service Oriented: 2 to 3 years
Candidate Requirements
• Preference will be given to candidates with courier experience.
• Must be fluent in English and Afrikaans
• Excellent communication skills (written and verbal) & Telephone manner
• Must be computer literate
• Attention to detail, hardworking, and well presented
• Ability to work in a pressurized and fast-paced environment
• Self-disciplined and reliable individual
• Aptitude for problem-solving and multitasking
• Own transport
• Customer service orientated
Hot Job
56 people have applied for this job. 843 people have viewed this job.
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