- Stellenbosch
- Salary: Market Related
- Job Type: Permanent
- Sectors: IT Technical
- Reference: ING00/076/0423
Vacancy Details
Employer: Stellenbosch University
Stellenbosch University
Faculty of Engineering
Dean’s Division
Junior Technical Officer
Ref. ING00/076/0423
Kindly note that only South African citizens from the designated groups will be considered for the position.
The Faculty of Engineering Computer User Area (FoECUA) resides within the Dean’s Division of the Faculty of Engineering. The FoECUA provides specialised ICT services to both students and staff through equipment and other ICT services in dedicated computer user areas, electronic classrooms, lecture halls and tutorial rooms within the Faculty.
Duties:
• IT helpdesk within FoECUA:
o Providing support for an IT helpdesk system;
o Completing and accurate handling of all daily staff and student enquiries/problems;
o Providing effective and efficient service and support to students and staff;
o The ability to transfer computer hardware and software instructions to students and staff;
o Report writing;
o A desire to start a career in Information Technology.
• ICT hardware and software support within FoECUA:
o Performing user printer maintenance;
o Supporting academic staff in setting up laptops and audio-visual equipment in electronic classrooms, lecture halls and tutorial rooms;
o Effective organisation of electronic classrooms as examination venues and general assistance to ensure that computers are all in working order;
o Assisting with rolling out software in electronic classrooms, lecture halls, tutorial rooms and general user areas;
o Ensuring that the placement of computer equipment and ensuring software requirements are met according to the agreed upon standards and service levels;
o Securing general equipment and computers according to the required standards;
o Supporting security camera systems, access control and all audiovisual systems within the FoECUA facilities (electronic classrooms and general user areas).
• Facilities management assistance:
o Monitoring the general condition of electronic classrooms and other general working venues,including computer equipment, audiovisual projectors, screens, seating, lighting, ventilation and air conditioning, sound equipment, etc.;
o Reporting deficiencies regarding electronic classrooms and other general working venues to the correct parties that are responsible to repair such deficiencies, and monitoring that such deficiencies are addressed timeously and correctly.
• Other general tasks:
o Performing certain administrative tasks within the FoECUA environment;
o Maintaining stores and ensuring sufficient stock levels are present at all times and other general consumable materials for the FoECUA;
o Effective performance of additional ad hoc duties as requested by the FoECUA Manager.
Required Skills
- Matric / Grade 12 Equivalent;
- Computer Literate (Microsoft Suite: MS Word, MS Excel And MS Powerpoint)
- Technical IT Course Attendance (Example: A+, S+, N+ Or L+)
Candidate Requirements
Requirements:
• Matric / Grade 12 equivalent;
• Computer Literate (Microsoft suite: MS Word, MS Excel and MS PowerPoint);
• Technical IT course attendance (Example: A+, S+, N+ or L+);
• At least two years’ frontline IT technical support experience;
• The ability to initiate and monitor the solving of technical problems completely independently;
• The ability to work effectively in a team, as well as independently when required to do so;
• Excellent interpersonal skills;
• The ability to effectively transfer knowledge to students and colleagues;
• The ability to function within a multilingual environment.
Recommendations:
• An IT (Information Technology) formal qualification (A+ certificate or higher);
• Experience in the use of audio-visual equipment and applications;
• The ability to communicate in Afrikaans.
311 people have viewed this job.
About Stellenbosch University
Stellenbosch University is recognised as one of the four top research universities in South Africa. It takes pride in the fact that it has one of the country’s highest proportions of postgraduate students of which almost ten percent are international students.
The University lies in the picturesque Jonkershoek Valley in the heart of the Western Cape Winelands. The University has ten faculties, of which eight – AgriSciences, Arts and Social Sciences, Education, Engineering, Law, Science, Theology and the larger part of Economic and Management Sciences - are located on the main campus in Stellenbosch with the Faculty of Health Sciences situated on the Tygerberg campus and the Faculty of Military Science in Saldanha. The University's Business School is situated at the Bellville Park campus.
Similar Jobs
Junior Compliance Officer
- Cape Town Southern Suburbs
- Job Type: Permanent
- Posted 04 Apr 2024 | 32 Days left
Junior Sales, Marketing and Event Planner
- Cape Town
- Job Type: Permanent
- Posted 12 Mar 2024 | 9 Days left
Junior Sales, Marketing and Event Planner
- Cape Town
- Job Type: Permanent
- Posted 22 Mar 2024 | 20 Days left
Junior Safety Officer
- Muizenberg
- Job Type: Permanent
- Posted 25 Apr 2024 | 22 Days left
More Jobs at Stellenbosch University
Professor / Associate Professor: Department of Information Science
- Stellenbosch
- Job Type: Permanent
- Posted 03 May 2024 | 11 Days left
Lecturer: Department of Public Law
- Stellenbosch
- Job Type: Permanent
- Posted 24 Apr 2024 | 15 Days left
Lecturer: Physical Geography
- Stellenbosch
- Job Type: Permanent
- Posted 22 Apr 2024 | 11 Days left
Junior Lecturer: Department of Earth Sciences
- Stellenbosch
- Job Type: Permanent
- Posted 22 Apr 2024 | 6 Days left