- Sandton
- Salary: Market Related
- Job Type: Permanent
- Sectors: IT Technology
- Reference: 88160
Vacancy Details
Employer: Core Group
At Core Group, we’re proud to offer innovative products that meet the needs of our customers. The Core Group is a group of companies that represent the world's leading personal technology products and services in Sub–Saharan Africa. We believe in bringing products and services to people that’ll empower, enable, inspire and grow – achieved through supply chain management, marketing management, channel management, enterprise sales and media relations.
Purpose of the role
The successful candidate will Manage and maintain retail IT infrastructure, business applications, hardware, software and related services or equipment essential to running the stores. For example: DCOTA, POS machines, printers , CCTV, AP’s, etc. The role will also include assisting in network and telephony infrastructure maintenance, build and support to the larger business and multiple sites within the company.
Responsibilities
- Mapping existing processes within the Network & VoIP vertical
- Gap analysis on existing/current process and procedures defined
- Design, Develop and implement,
- Measurements of execution and input
- Capacity Planning; measure and adjust capacity of the various networks.
- Design and implement resilience or H/A on all networks where possible
- Telephony Security; make sure best practices are applied to the telephony services and peripherals
- Vendor management, relationship management, SLA, communications,
- Identify potential vendors and due diligence to determine most effective vendor or service provider offerings
- Strong collaboration with Network & Server Administrators, ERP team, BI team, etc
- Ensure for and manage store opening, rebuilds and closures in a timely fashion, involving relevant parties and tracking/reporting on progress.
Required skills and qualifications
- Completed Matric
- Completed degree or certificates in IT and related field focussing on support function.
- Certification in Cisco Meraki, ITIL, Azure or Apple support would be an added advantage.
- Proven experience in network and telephony infrastructure management, build and support for at least 5 years.
- Previous experience working within a multi-layered company or infrastructure environment would be an added advantage.
- Previous experience working with Apple products or providing support to Apple products would be an added advantage.
9 people have applied for this job. 384 people have viewed this job.
About Core Group
We offer people the most exciting information, communication and entertainment technology for work and play and service them through our network of re-sellers and our own retail outlets.
At the core of our business is the Apple brand. We are the sole distributors for Apple in South Africa. In support of Apple, our accessories brands offer products that enhance this technological eco-system.
iStore is an Apple Premium Reseller (APR) which is a dedicated hub for Apple products and accessories. With 18 Stores conveniently situated across the Country, iStore is the largest APR in Southern Africa. iStore aims to maximize customer value offerings by providing an authentic Apple experience and offering customers exclusive services such as in-store complimentary training, technical support and technical set-up. iStore offers contracts on various mobile networks as well as a 2 year extended warranty option with iCare Plus.
More Jobs at Core Group
Financial Operations Analyst
- Sandton
- Job Type: Permanent
- Posted 29 Apr 2024 | 30 Days left
Part Time Sales Consultant - iStore Woodlands Pretoria
- Pretoria
- Job Type: Part-Time
- Posted 26 Apr 2024 | 57 Days left
Technical Support Consultant - iStore Sandton City
- Johannesburg
- Job Type: Permanent
- Posted 25 Apr 2024 | 11 Days left
Senior Security Analyst
- Sandton
- Job Type: Permanent
- Posted 24 Apr 2024 | 25 Days left