- Sandton
- Salary: Market Related
- Job Type: Permanent
- Sectors: Travel & Tourism Finance
- Reference: 87266
Vacancy Details
Employer: Wilderness
Purpose Statement
To process debtor’s payments, general debtor administration and collection. Posting of the deposits cashbook including the reciprocal inter-company and internal receipting of accounts
Key Accountabilities
- Process payments against debtors account both term and non-term
- Post receipts against outstanding invoices from debtors remittance advise using the following as control documents:
- Deposit slip
- Standard Bank Statements
- Payment notifications
- Where there are no remittances follow up deposits with consultants, banks etc. in order to complete all debtor postings.
- Reconcile differences between payment amount and invoice amount notifying the consultants / Agent of any short/over payment or query.
- Credit control
- Review the cash collection report as a working document.
- Follow up with short paid invoices still due and overdue.
- Obtain action plan to be taken to collect money timeously.
- If need be take own corrective action which may involve liaison with the Reservations Manager or ARM or the Supervisor.
- Review all long outstanding small debit balances or credit balances – investigate nature of balance and propose a solution to clear with Supervisor.
- Attend any debt collection review meetings.
- Bring any abnormalities or trends in payment patters to the attention of the Supervisor.
- Review bank charges deducted from payments received and take corrective action with Supervisor.
- Review credit card payments made, credit card charges and ROE used for conversions
- Follow up on payment due by debtors
- After sending out current statements make telephonic contact directly with term / non term debtor to follow up on payments due. Where telephonic contact may not be obtained ensure that email is used effectively.
- Follow up on any problems/queries
- Assist with report preparation on debtor’s status for management
- Write explanations for overdue amounts on report to be discussed with Supervisor.
- Respond to any queries or follow through with any instruction as determined at team meetings
- Provide feedback to consultants on account status including overdue terms, credit limits where applicable, queries, short and overpayments.
Term debtors and Non term debtors
- Communicate query to consultant either telephonically or by e-mail
- Respond to queries from debtor, consultant or management
- Provide information on request and handle queries relating to AR
- Relationships and contracts with agents
- Where there are any issues which cannot be resolved in the AR team, contact the agent and build the relationship so that all issues can be resolved amicably
- In cases that warrant additional input contact Reservations Manager to discuss/take action.
- Ad Hoc Duties as requested by department management
Knowledge, Skills, and Experience
- REQUIRED MIN.EDUCATION / TRAINING
- Matric with Accounting as a subject.
- A relevant tertiary qualification.
- Computer Literate
- ADDITIONAL EDUCATION/EXPERIENCE:
- Bookkeeping experience at the level of posting cashbooks, creating invoices and credit notes and creating and posting journal entries.
- REQUIRED MINIMUM WORK EXPERIENCE
- 3 years’ experience in debtor’s control/debtors clerical role.
- International Company experience/exposure
- PERSONAL ABILITIES
- Organised, methodical, accurate, and analytical.
- Good team player with the ability to interface with a variety of departments and people.
- Good telephone manner and skills.
- Attention to detail.
- Deadline and result orientated
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