- Limpopo
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality Travel & Tourism
- Reference: 2124025
Vacancy Details
Employer: Bright Placements
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Candidate Requirements
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus
Hot Job
57 people have applied for this job. 703 people have viewed this job.
More Jobs at Bright Placements
General Manager Couple
- Tzaneen
- Job Type: Permanent
- Posted 02 May 2024 | 8 Days left
General Management Couple
- Limpopo
- Job Type: Permanent
- Posted 02 May 2024 | 30 Days left
Food and Beverage Manager
- Mpumalanga
- Job Type: Permanent
- Posted 02 May 2024 | 8 Days left
Housekeeping Supervisor
- Mpumalanga
- Job Type: Permanent
- Posted 02 May 2024 | 8 Days left