Vacancy Details
Employer: DEBTSOURCE (PTY) LTD
Introduction
Debtsource Recoveries (Pty) Ltd is offering employment to a Pre-Legal Collector based at the offices in Blackheath, Randburg. The company provides outsourced credit management services and the applicant can visit our website at www.debtsource.co.za for more details.
Job Description
The employee shall be engaged as Pre-Legal Collector and in this regard the duties shall include, but not necessarily be limited to assisting a pre legal collector with the following duties:
• Uploading pre legal matters on Debtman system
• Contacting debtors of Debtsource clients for overdue accounts
• Issuing Letters of Demand and Blacklisting notifications
• Dealing with CRMs where necessary to obtain required documents
• Be target driven in order to maximize collections
• Ongoing feedback and liaison to Debtsource management on demand
• Assessing matters with regard to proceeding with legal and providing information to client regarding implications
• Assisting with daily and weekly reporting with respect to collection figures and interaction targets.
• Updating of Debtsource internal systems with regards to changes on accounts, i.e. addresses, name changes etc.
• Attendance of weekly meetings at Debtsource to be held at specific times to review performance
• Ensuring all necessary documents are on hand to proceed with pre legal/legal process
• Debtman / Customer information synchronization
• Ensuring that all customer contact is recorded in Debtman and promises to pay followed up using outlook calendar, as well as ensuring all notes and progress is noted on a daily basis on Debtman
• This position demands diligence and attention to detail
Note: Package will be discussed during the interview process.
Required Skills
- Excel: 2 to 3 years
- Debt Collector: 2 to 3 years
- Researcher: 2 to 3 years
- Communicaitons: 2 to 3 years
Candidate Requirements
The applicant should have completed Matric and should have an interest in pre legal collections and experience in debt collection. Applicants from all race groups are welcome to apply and applicants will not be penalised for age. The position is available immediately, but allowances will be made for applicants who require resignation periods.
Initial training will be provided with particular focus on Debtsource specific systems, as well as ongoing training relating to Pre-Legal Collection.
Applicants should further be computer proficient and especially in dealing with Microsoft Outlook, Internet Explorer, MS Word, and MS Excel.
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