Crocs Springfield is looking for a Sales Assistant to join their team.
Well established leading-edge international brand in the Retail sector is looking to appoint someone in the role of a Sales Assistant.
Company Values: • We commit to the wellbeing of our team • We work with a positive attitude • We believe in our team
Customer Service & Sales • Acknowledge every customer within 30 seconds • Deliver excellent customer service to every customer following the Crocs customer service procedures • Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs • Close the sale & secure add on sales • Invite your customer to back & turn them into Crocs fans • Monitor your daily sales against your individual budget every few hours
Inventory • Replenish footwear, apparel, and accessories from the storeroom daily • Minimising shrinkage by zoning the store, acknowledge customers, and following the Crocs changing room policy • Ensure stock entries in the POS systems are accurate • Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System • Process customer orders
Daily Operations • Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms • Assist the manager with open and closing the store
Training • Your training is your responsibility • Ensure you are allocated a buddy initially & that you learn from them • You must attend quarterly training sessions & complete the assessments • Ensure you receive monthly feedback from your manager • Set up a monthly meeting with your store manager to discuss your progress through the Crocs rookie pack • These are essential as they will determine your eligibility for promotions
Merchandising • Observe the store & maintain stock presentation in accordance with the Crocs standards • Ensure sizes are replenished • Assist the team to change the windows/ Mannequin’s fortnightly • Ensure POS materials are stored in the area to avoid damage
Why work for us: • Fast growing and well-established brand • Extensive growth opportunities within • Company upskill employees and provide training opportunities
Requirements • Grade 12 or Equivalent • 1 year of customers services experience minimum • Crocs product knowledge advantageous • Able to work flexible shifts