- Cape Town Remote
- Salary: R40 000.00 - R50 000.00 Per Month
- Job Type: Permanent
- Sectors: Logistics Sales Import & Export
- Reference: CTSW-01
Vacancy Details
Employer: Black Tie Recruit
1. BASIC PURPOSE
Increase turnover (Topline Revenue) and grow market share through new business acquisition, ie: acquire new customers, new commodities and new service offerings.
Manage, maintain and develop a base of existing customers by building relationships across all levels of the buying unit.
2. ACCOUNTABILITIES
Integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time, ideal solutions for the satisfaction of customer’s immediate and future needs.
- Exceed Monthly New Business Acquisition targets
- Acquisition of new customers and market share
- Generate sales leads through Cold Calling, Referrals, Networking and other tactics to secure new business opportunities
- Actively qualify and pursue all sales leads and referrals to acquire new customers
- Customer presentations on various service offerings
- Negotiate with customers and prospective customers as per price guidelines, to maximise profit
- Track market and competitor changes to identify growth opportunities and mitigate potential risks
- Work closely with the operations team to ensure industry leading service delivery
- Structured customer onboarding, internally and externally, adhering to SOP, SLA, KPI and RFQ requirements
- Maintain CRM tool, including but not limited to client interactions, sales activities and sales pipeline
- Constantly develop and broaden both industry and general knowledge in an effort to better engage customers and match logistical services to their needs.
- Handle customer complaints professionally to preserve the company’s reputation
- Retention and development of existing customers and their share of wallet
Candidate Requirements
- Matric / Grade 12 / NQF4 Commercial degree
- Valid Drivers Licence and own Transport
- At least five years' sales experience in the Logistics and / or Clearing and Forwarding industry
- Confident and Assertive
- Able to manage conflict and overcome objections
- Ability to cold call, build a good rapport with clients, problem solve and find a practical-solutions and work independently
- Excellent communication skills in English (written and verbal)
- Excellent interpersonal and problem-solving skills
- Ability to handle rejection and stress in soliciting customers
- Computer literate (MS Office, ERP Systems, CRM)
- Report Writing and Presentation Skills
- Excellent Negotiation Skills
- Proven track record of exceeding revenue targets (payslips showing commission earnings)
- Demonstrable understanding of the Logistics and / or Clearing and Forwarding industry
- Above average knowledge and understanding of supply chains
- Ability to sell on value and relate customer needs to service offerings
- Above average hunter vs farmer balance
3.2 Desired Requirements
- Contract negotiation and management experience
- Experience dealing with bonded cargo and the various customs requirements and implications
- Knowledge of 3PL, 4PL and 5PL solutions
- Established network of customers to engage and target
39 people have applied for this job. 711 people have viewed this job.
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