- Cape Town
- Salary: R30 000.00+ Per Month
- Job Type: Permanent
- Sectors: Property
- Benefits: Dependent on experience
- Reference: CPT002694/LH
Vacancy Details
Employer: Time Personnel
- Grade 12, relevant qualifications advantageous
- Proven record of previous experience within property management industry a
- Experience the property management system required
- Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents
- Strong attention to detail and work to stick deadlines in a varied, demanding role
- Demonstrable experience and ability to use Microsoft Word and Excel
- Experience in managing your own time and duties while working remotely
- Able to show an understanding and commitment to good customer care
- Self-motivated, with high energy and enthusiasm
- Pragmatic, creative approach to problem-solving, with emphasis on fast and practical solutions
- Working hours 9 am to 6 pm Monday to Friday
DUTIES
- Dealing with clients' day-to-day issues in a quick and efficient manner in line with industry guidance and best practice
- Providing proactive and reactive management of the portfolio
- Answering phone calls, and responding to emails
- Assisting with handover documents and saving documents electronically on system
- Updating checklist/spreadsheets of handover information received
- Assisting with handover forms/block asset info and document management preparing for handover to the new Property Manager once the block is set up
- Checking documents such as insurances to ensure, that they are not outdated, and that company has current policy documents in place
- Checking if company acts as Co-Sec for the Client and if so, request an authorisation code and provide an update to the Director of Finance
- Assisting clients with service charge and ground rent queries
- Keeping key register of keys received and requests from previous agent/client
- Assisting with a budget set up for a new block
- Updating the system with contact details once contact sheets are returned
- Typing up meeting minutes, updating certain tickets once task completed
- Drafting communications for new blocks, all notices and letters regarding important information relating to works etc.
- Covering Line Manager/team members’ workload while they are on annual or sick leave
- Providing regular updates to clients
- Assisting in new block set-up on in-house systems, maintaining updated contact info
- Looking after the administrative side of each block in your portfolio
- Attending client meetings online and assisting the Onboarding Manager, whether within normal working hours or by agreement out of hours
- Ensuring all the blocks in the portfolio are efficiently managed and maintained
- Working closely with all departments across the Company
- Supporting Line Manager in managing relationships with all parties and issues reported
- Providing HR with contact details to the previous management agent before transfer
- Following internal processes (e.g., key request process, transfer)
Salary: R R20,000 – R30,000 per month
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About Time Personnel
Because we specialise in Companies, not specific industries, our focus is your company’s individual CULTURE and DYNAMICS. We are a Cape Town based boutique recruitment agency, who have been running for 14 years and can, collectively, offer well over 70 years of experience to our clients. We believe each of our clients deserves our time to research and collate all relevant data around their company in order for us to present the best candidates. We do not simply send through a CV.
We ensure the MATCHING has been done to a “T”, which includes your COMPANY and CULTURE requirements, so you only receive the best and we save your TIME!
How do we deliver positive results saving you TIME?
- A unique take-on process, eliminating TIME wasting for all parties concerned.
- Solution driven, for when problems occur.
- Experts in screening all the resumes that cross our path, ensuring we find the perfect MATCH.
- Hands-on, from interview process, placement and beyond, making sure that solid relationships are cemented.
- Continually keeping abreast of South Africa’s stringent Labour Laws.
Why should you be going through the painstaking process of sifting through a mountain of CV’s?
Your focus needs to be on your job function, most times you end up just recruiting someone out of pure frustration, exhaustion and desperation.
It is vitally important not to rush a recruitment process.
Our service TURN AROUND TIME is our success factor.
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