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REMOTE IT Helpdesk Technician, Level 2 to Level 3 Engineers

  • Gauteng Remote
  • Salary: R36 000.00 - R72 000.00 Per Month (Negotiable)
  • Job Type: Permanent
  • Sectors: IT Technology Technical
  • Reference: 1986999

Apply before Jul 24 2023 | 53 Days left

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Vacancy Details

Employer: Support Adventure

Are you an IT professional looking for an engaging career opportunity while working remotely from anywhere in the world? Enter Support Adventure.

 

Established in 2016, Support Adventure is an expat outsourcing company that provides people the opportunity to live and work in exciting cities worldwide while offering tech support online in a location independent manner.


We are currently looking for experienced IT support technicians to work remotely on our clients’ helpdesks located around the world. Depending on your level of experience you will be working as a helpdesk technician, project technician, or part of the NOC team, all in a 100% remote capacity. You’ll be joining a team of almost 200 technicians of various levels working with some of the latest commercially available technology.

 

What Support Adventure offers:


We offer a competitive salary, usually in the range of $2000-4000+ monthly, depending on position and experience. Payouts are made in USD, EUR, or GBP.


You will be joining a team of seasoned technicians from all over the world, working remotely with users from various English-speaking countries across the globe. 


Working with Support Adventure, you'll have a dedicated team of people that will continuously work with you and our clients to get you the best working experience possible and assist you with any aspect of your personal remote working adventure. 

 


Required Skills

  • It Support: 1 to 2 years

Candidate Requirements

We’re currently hiring people with experience in most or all of the following fields:

  • Remote desktop support for Microsoft Windows (experience with macOS is a plus)
  • Remote network troubleshooting and administration
  • Microsoft Windows, Windows Server and Microsoft 365 deployment, administration and management
  • Virtual Device administration and management (Microsoft Azure, AWS and/or VMware)
  • Experience working with ticketing systems in a high paced MSP environment is a major plus

 

The following skills and abilities are a must:

  • A high level of English language proficiency, both spoken and written, is required
  • A passion for customer service and great ‘soft’ skills
  • Ability to present technical information in plain terms to non-technical users
  • Great attention to detail especially when it comes to documentation and taking excellent notes
  • A passion for learning and the ability to adapt to new technologies

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© Careers24. All rights reserved.

About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

Company

  • Work For Us

  • Advertise With Us

Quick Links

  • Recruiters Directory

  • Site Map

  • Site Terms and Privacy Policy

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  • Simplify.hr

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