Essential Criteria:

• Speak read and write Dutch together with English

Duties include, but not limited to:

• Responding to customer queries by telephone, email and online chats in the Dutch Language
• Handling and taking full responsibility for customer related queries

Working hours:

Full time contract (40 Hours per week)

• Flexible rotational shifts including weekends with 2 rest days per week
• Earliest shift start: 08h00; latest shift end: 20h00 (Mon-Fri), 8:00 – 18:30 (rotational Saturdays), no Sunday work

Basic Salary :

• R130 000,00 per annum / R10 833,33 per month for the period of training (6 weeks)
• R140 000,00 per annum / R11 666.67 per month for period of probation (4 months)
• R160 000.00 per annum / R13 333.34 per month after successfully completing probation

Additional information:

• 2 weeks classroom/practical training 
• 2 weeks call center integration 
• Assessments will take place during training with pass mark of 85% required
• •Remote / work from home consideration depends on individual performance at the Company’s sole discretion.

Benefits:

• Medical Aid - Discovery Health
• Paid annual leave starting at 18 days

Location:

• Cape Town

Start date:

• 1 September 2021

To apply kindly send me a copy of your cv as well as your SA ID book with valid permit to sonia@jai.co.za