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Hiring Success Partner

Western Cape Remote
Salary: R10 000.00 - R30 000.00 Per Month (Negotiable)
Job Type: Permanent
Sectors: Human Resources Consulting Recruitment
Reference: copy-copy-MintInternalHSP

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Vacancy Details

Employer: Mint Kulca (Pty) Ltd

If you are a people focused HR/Business consultant with a passion for tech and development who is looking to join a forward thinking start-up then this is the role for you. Mint Kulca is a cloud based Hiring strategy platform that is designed to acti...

If you are a people focused HR/Business consultant with a passion for tech and development who is looking to join a forward thinking start-up then this is the role for you.

Mint Kulca is a cloud based Hiring strategy platform that is designed to actively help clients switch their hiring decisions from losses to wins.

We use our expertise in human behaviour and combine that with our hiring strategy platform to give our clients a simple, practical effective way to consistently prevent hiring mistakes and increase thier hiring success.

WHY WORK FOR US

We are a consulting start up in the tech space with a passion for helping companies grow by reducing hiring mistakes and increasing hiring success.

We are not everyone's cup of tea - if you can share our excitement and passion for what we do, want to be part of the growth, development and creative/ever changing environment and sharing your days with a closely knit small team with a massive emphasis on trust based and transparent team work, then you will be happy here.

We have a fast paced ever eveolving environment where (most days) you need to be able to fly by the seat of your pants or you will get left behind.

We encourage open communication and feedback and creative thinkers who can add value to our products and services.

OUR CULTURE:

We are a consulting start up in the tech space passionate about delivering high quality work, service excellence and continually evolving and developing how we deliver results.

Our team is small, informal with a flat structure. We work very closely together (we know about each other's ups and downs) with a strong foundaion of care and transparancy.

We are straight talkers who laugh together and cry together.

We work remotely and performance is based on timely and quality delivery.

OUR PURPOSE:

To empower people and facilitate growth.

OUR VALUES:

Unequivocal Excellence
Self-Management
Communication
Care
Transparancy
Team
Tenacity/Grit
Creativity/Growth
Love tech
Leave the jersey in a better place

THE PURPOSE OF THE ROLE IS TO:

Work with customers to ensure they're receiving the tools and support needed to achieve their goals.
Increase clients hiring success to 90%

IF YOU HAVE THE FOLLOWING QUALITIES, THEN THIS ROLE IS FOR YOU:

Passion and interest in Tech
People focused
Care
Career goals and passion aligned to MK purpose and business model
Resilient/Tenacious/ Grit
Team Player/Collaborative
Ability to handle pressure
Transparent/Honest/Integrity
High energy/Hardworking
Accountability/Take Ownership/Autonomous
Unequivocal excellence
Enthusiasm/Passion
Problem solving
Business acumen/Intelligence
Great communicator/Proactive communication
Judgement/Decision making
Planning/Organising
Analytical – test in assessments
Must enjoy working in a small and growing team/environment/culture

THE TOP PRIORITIES OF THE ROLE ARE:

Client success

•Onboard new clients - it is extremely important to educate customers and their teams on how to use our product. Onboarding should focus on features they need to learn, based on the projects they aim to complete. This way, they can get up to speed as fast as possible and be one step closer to achieving their goals.

•Customisation of all new roles and improvement of hiring success

•Assessment Feedback

Incomparable service

•Client Support – Deliver valuable and quality support to all questions and technical issues or concerns clients might have.

•Hiring Partner - Act as mentor for Mint Kulca clients to ensure that everything in the hiring process runs smoothly after purchase

•Use opportunity of working one-on-one with customers to significantly influence our customer base. Act as personal cheerleaders for Mint Kulca, explaining to customers why you can meet their specific needs.

•Identify their problems and offer solutions (mint products/services) that can solve these problems.

•This positive reputation should not only keep the customers satisfied, but should also encourage them to refer their friends.

Product and service enhancement

•As someone who works directly with customers (clients and candidates), you should feel responsible for advocating their needs.

•You need to have an in-depth understanding of customer likes and dislikes about Mint Kulca products and processes.

•You should organize, analyse, and share this information with the team to ensure Mint Kulca can enhance products and services to better serve our clients.

Delivering expertise

Unequivocally excellent delivery of outsourced services to clients

Candidate Requirements

Honours degree in HR/Industrial Psychology/Psychology
Registered Psychometrist/in process of registering.
At least 2-3 years experience in HR/Business consulting with a focus on customers/people (have managed clients towards success).
Advanced computer and technological expertise – LOVE tech.