The New Business Development Consultant will be required to effectively sell and market amaSocial products to new and existing clients and thereafter maintain prolonged relationships.

Client liaison and new business management

• Resolve client requests, queries and problems effectively and efficiently;
• Create or update client contracts and send quotations when necessary;
• Follow up with clients with regards to outstanding and renewal contracts;
• Understanding client portfolios;
• Prepare for client and new business meetings by conducting adequate industry and client research;
• Ensure courtesy calls are made to clients as predetermined targets;
• Generate leads by conducting research and taking leads from the Quality and Sales department;
• Ensure that the quantity of new business brought on board is in line with predetermined targets;
• Ensure that the conversion rate of new business and signed contracts are in line with pre-determined targets;
• Attend client meetings where necessary and present platforms and features by way of presentations to potential clients.

Product Coordination

• Navigate all systems and products efficiently and effectively in order to perform the role correctly and provide quality client training;
• Ensure that all warnings are actioned and provide feedback timeously.

Internal liaison

• Ensure that effective inter-departmental and regional communication takes place;
• Resolve queries in a timeous manner;
• Ensure the accuracy of contracts produced;
• Ensure collaborative stakeholder relationships with affiliate brands;
• Accuracy and appropriateness of the setup of Read structures in accordance to client’s requests and needs;
• Ensure that Read structures are setup timeously according to requirements;
• Ensure accuracy on the CRM system and liaise with Accounts department in this regard.

Sales Administration

• Assist clients with queries by contacting various departments and affiliate brands;
• Locate missing clips and remove irrelevant clips for clients, timeously;
• Log queries on Trello;
• Assist consultants with research and any other administrative tasks they require;
• Ensuring clip numbers and keywords are accurate;
• Check invoice accuracy and to explain line items to clients;
• Review marketing mailers to be sent out to clients.