Thrive on the opportunities that one of the country’s fastest leading and growing plastics and household retailers has to offer.
Mambo’s Plastics Warehouse - fast growing national retailer in plastics goods and homeware has a vacancy for Store Manager/Assistant Store Manager at our NEW store opening in Springfield, Durban.
We are looking to employ an experienced Retail Store Manager. Join Mambos for a challenging, yet rewarding career in the retail industry.
To meet store sales targets and deliver fantastic customer service whilst effectively planning, organizing and controlling all operations of a retail store in accordance with the Company’s standards and procedures. Achieve growth and hit sales targets by successfully managing, mentoring, and leading staff. Enforcing and implementing AWESOME customer service to give customer a WOW experience. Attend to unique and individual shopping needs of each customer and always put the Customer first. Develop, motivate and inspire respective teams in an ENTHUSIASTIC manner. Maintains store staff job results by recruiting, coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results. Authorise all work schedules (including but not limited to work, break and leave). Ensure continuous training and development of all staff, and consistently carrying out training. Scheduling and assigning employees and following up on work results Handle customer complaints in a calm and professional manner Managing and controlling all daily store operations to maximize sales turnover whilst keeping stores expenses within allocated budgets and stock management. Managing and controlling all daily store operations including stores expenses within allocated budgets and stock management to maximise sales turnover. Minimise all controllable expenses and costs. Protect company assets and minimise all shrinkage, damages and theft. Executing of physical plans/ actions to achieve desired sales results and sales turnover, including motivating staff to do so. Retain records of all stock and financial transactions. Conduct floor walks daily and initiate warehouse and/or overstock replenishments and face-ups. Implement, monitor and enforce all SOP’s. Maintaining company merchandise and housekeeping standards. Enforce effective and efficient implementation of all sales promotions (Including but not limited to road shows, centre management liaising etc ). Identify marketing opportunities and communicate to all relevant parties Ensure promotions are executed timeously and execution is planned in advance.
retail management : 3 to 4 years
stock management : 3 to 4 years
people skills : 3 to 4 years
•2 – 4 years’ experience in Retail Management
•Strong organizational and written/verbal communication skills
•Spend the majority of time on the selling floor, which requires physical activity (i.e., prolonged standing, lifting)
•Flexible to work long retail hours/ and over weekends
•At least 3 years of experience as a manager of store of comparable volume and complexity.
•Excellent Managerial Skills
•Financial Understanding of Retail Profit Factors
•Understanding Stock Control
Skills / Duties:
•Computer Literate (POS)
•Proven Record for sales, stock loss control and Staff training skills
•Excellent Customer Relations skills
Able to build constructive relationships within the team and across the business
Able to communicate openly and honestly with all team members
Able to recognise the input and achievement of others and values diversity and difference
Able to anticipate and manage potential conflict ,confronts issues with those concerned directly and calmly
Able to work in an efficient and effective manner, regularly reviews progress against plans and seeks advice where needed
Able to take responsibility for delivering outcomes
Able to develop plans that relate to short and long term goals
Able to share knowledge, skills and resources with others.
If you do not fit the specification with the minimum requirements your application will not be accepted for this position. Shortlisted candidates may be required to complete an Assessment or Test to demonstrate your knowledge of this position.
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