Dispensary Manager - CB Division, Newcastle

  • Newcastle
  • Salary: Market Related
  • Job Type: Permanent
  • Posted by CB Division on Wednesday, April 29, 2020
  • Reference: 13181
  • Apply before Thursday, May 28, 2020 - 2 Days left

Vacancy Details

Employer: CB Division

Dis-Chem Pharmacies require the services of a Dispensary Manager for their Newcastle store, Manage and supervise the dispensary, including self-medication and staff. Ensure the provision of pharmaceutical care by taking responsibility for the patients’ related needs, and being accountable for meeting these needs



  • Grade 12 / Matric

  • BPharm / equivalent qualification

  • Registered with the South African Pharmacy Council (SAPC)

  • Registered tutor

  • Experience in supervising staff

  • Computer literate – MS Office

  • Sound numerical skills

  • Strong command of the English language and a second language

  • Willing and able to work retail hours



  • Previous management experience of at least 7 staff

  • Relevant retail/ FMCG experience

  • Third additional language

  • SAP experience

  • Unisolv experience

  • E-scripting experience

Duties and Responsibilities:

  • Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice

  • Ensure Good Pharmacy Practice rules regulations are adhered to by staff

  • Ensure no expired/short-dated stock is held

  • Ensure expired stock is regularly disposed of and kept separate to usable stock

  • Ensure negative stock is investigated and managed daily

  • Prepare for stocktake in advance

  • Follow stock ordering process to reach maximum purchasing compliance

  • Maintain stock levels

  • Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly

  • Ensure SAPC registration and annual registration fees are kept up to date

  • Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC

  • Capture script details accurately and verify patients’ details on the system

  • Ensure accurate picking/packing/labeling and checking of medication and be aware of common dosages as well as important drug interactions

  • Provide accurate instructions to patients regarding the correct use of medicine supplied

  • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing

  • Explain all medical aid costs to patients

  • Process all paperwork for accurate submission of claims to medical aids

  • Ensure authorisation of chronic, HIV and AIDS, and oncology medication

  • Maintain customer profiles on the system

  • Merge profiles locally, and UCS should be notified to merge profiles centrally

  • Take note of any messages on the customer profile, and take suitable action

  • Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin




  • English and second language – Read, write and speak

  • Good communication skills, listening

  • Basic dosing and important drug interaction

  • Customer service/focus

  • Supervisor experience, and able to lead by example

  • Ability to train other staff members

  • Conflict management

  • Strong attention to detail

  • Sound numerical skills

  • Problem-solving

  • Team player

  • Trustworthy and honest

  • Time management

  • Able to deal with pressure

  • Computer literate – MS Office



  • Knowledge of Retail/ FMCG operations

  • 3rd Additional Language

  • Knowledge of or experience in Unisolv, SAP and E-Scripting

  • Drug and family planning, and complementary medicine


Special conditions of employment:

  • Registered with the South African Pharmacy Council

  • Willing and able to work retail hours

  • Controlled room temperature, security, limited space, health and safety, risk stock

  • Physically fit and able to stand for long periods

  • Valid driver’s license and own reliable transport

  • South African citizen; or valid work permit

  • Clear credit and criminal records


Remuneration and benefits:

  • Market-related salary

  • Medical aid

  • Provident fund

  • Staff account



Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities. 

Apply before Thursday, May 28, 2020 - 2 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About CB Division

Dis-Chem has been South Africa’s first choice in pharmacies since 1978, with our linked dispensaries, family clinics, non-pharmaceutical and comprehensive self-medication centres.

Our Head Office is based in Midrand, Johannesburg and we have over 150 stores spread across Southern Africa. We employ over 18 000 full-time and part-time employees, where we give our employees training to ensure that they have the greatest possible support to do their work and develop themselves as individuals.

As a leading specialist in beauty, healthy food, sport supplements, health and well-being, we offer the widest ranges in these categories and expert advice.

In 2016, Dis-Chem listed 27.5% on the JSE and it was the second largest IPO on the exchange. The Group is still managed by its original founders, Ivan and Lynette Saltzman being the Chief Executive Officer and Managing Director respectively.

Our Loyalty Benefit Programme is one of the most highly rated loyalty programmes in South Africa as it offers unbeatable discounts.

We have been rated as the country's best pharmacy chain by Professional Management Review, have been voted as the Best Pharmacy, Best Medical Supply Store and Best Health Store in The Star Your Choice and Pretoria News Readers Survey.

We are a recipient of the Leisure Options Readers’ Choice Awards and in 2014, we were voted the best pharmacy brand by Readers Digest SA. We have been voted the coolest Health and Beauty Specialist in the 2016/2018 Sunday Times Generation Next Awards.

We have a vast network of devoted suppliers who assist in satisfying the needs of hundreds of customers on a daily basis.

Our social responsibility programme is managed through the Dis-Chem Foundation. The aim of the Foundation is to provide care and support to improve the lives of individuals while relieving the burden on communities, family and friends.