IT Support Technician - Full Facing (Pty) Ltd, Durbanville

  • Durbanville
  • Salary: R12 000.00 - R15 000.00 Per Month (Negotiable)
  • Benefits: Medical Aid, Investment Fund, Risk Fund, Gap Cover
  • Bonus: Discretionary Annual Bonus
  • Job Type: Permanent
  • Sectors: IT, Research, Technical
  • Posted by Full Facing (Pty) Ltd on Friday, February 21, 2020
  • Reference: ITST001
  • Apply before Tuesday, April 21, 2020 - 14 Days left

Vacancy Details

Employer: Full Facing (Pty) Ltd

The IT Support Technician is responsible for troubleshooting and resolving all IT issues - whether hardware or software-related - and providing feedback within the agreed upon times to the IT Helpdesk Operators, as well as both internal and external stakeholders alike.

  • Troubleshoot and resolve desktop support issues (Windows/Linux)
  • Provide support where needed, in terms of queries and resolving issues surrounding any projects and end users
  • Install and configure software, hardware as well as PCs and laptops
  • Maintenance: Ensure systems are backed up and that all clones are in working order
  • Document all tasks and duties
  • Remote management and support
  • Office and site visits
  • Internal and external Client Support
  • Manage Stakeholder relationships i.e. Suppliers and ISPs
  • Provide first line support and training with frequently asked questions and FLIs

Required Skills

  • analytical skills
  • problem solving
  • communication skills
  • teamwork
  • understanding of TCP/IP
  • understanding of the OSI model
  • technical understanding of IT infrastructures

Candidate Requirements

  • Matric / Grade 12 or equivalent qualification essential
  • Minimum 1 year relevant experience in a similar role
  • Technical qualification, A+, N+, MCSE
  • Diploma in IT with LINUX + / LPIC
  • Excellent understanding of MS Office (Word, Excel, PowerPoint, etc.)
  • Valid driver's license and own reliable transport
This position reports to: IT Support Engineer Apply before Tuesday, April 21, 2020 - 14 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
977 people have viewed this job.

Similar Jobs

More Full Facing (Pty) Ltd Jobs