Systems Engineer - Full Facing (Pty) Ltd, Durbanville

  • Durbanville
  • Salary: R25 000.00 - R30 000.00 Per Month
  • Benefits: Medical Aid, Investment Fund, Risk Fund, Gap Cover
  • Bonus: Discretionary Annual Bonus
  • Job Type: Permanent
  • Sectors: Engineering, IT, Sales
  • Posted by Full Facing (Pty) Ltd on Friday, February 21, 2020
  • Reference: SE001
  • Apply before Tuesday, April 21, 2020 - 14 Days left

Vacancy Details

Employer: Full Facing (Pty) Ltd

The Solutions Engineer will work predominantly in a client facing role, taking full accountability for the acquisition of new clients and strategically managing existing client portfolios for iFings.

  • Remain up to date with applicable events and trends in the automation industr
  • Build relationships with key people in the industry
  • Attend and / or participate in relevant conferences / workshops / roadshows as identified and when required to build clientele and network at such events
  • Identify and attract potential clients for iFings
  • Develop and present satisfactory demos to potential clients
  • Ensure business proposals are set up correctly and sent out within 24 hours of receiving the request
  • Draft and issue approved license agreements / contracts for new clients
  • Account Management of all iFings Clients and maintain stakeholder relationships
  • Maintain all aspects of client relationships to ensure they remain regular, satisfied clients
  • Ensuring all client issues / problems are resolved within the agreed SLA timeframes
  • Keep clients up to date with any improvements or updates within iFings
  • Ensure client’s expectations are met with all relevant iFings stakeholders
  • Maintain all supplier relationships to ensure deliverables are met, best prices given and a high level of service delivery is maintained
  • Maintain all internal relationships by ensuring SLA’s are up to date and expectations are manage
  • Ad hoc administrative duties related to the position

Required Skills

  • administration
  • planning
  • presentation skills
  • problem solving
  • communication skills
  • selling techniques
  • attention-to-detail
  • prioritise

Candidate Requirements

  • Grade 12 or equivalent certificate essential
  • Degree or Diploma in Mechanical / Electrical / Mechatronic Engineering will be highly advantageous
  • Minimum of 2 years’ experience in a client facing role
  • Sales / account management experience highly advantageous
  • Must have experience working at management and Exco level
  • Experience working in a fast-paced and high-pressure environment
  • Own reliable transport and willing to travel for business purposes
This position reports to: Operations Director Apply before Tuesday, April 21, 2020 - 14 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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