Operations Manager - Hotel and Catering Personnel, Cape Town

  • Cape Town
  • Salary: Market Related
  • Job Type: Permanent
  • Posted by Hotel and Catering Personnel on Monday, February 10, 2020
  • Reference: CPT10022020
  • Apply before Friday, April 10, 2020 - 9 Days left

Vacancy Details

Employer: Hotel and Catering Personnel

We offer our clients a diverse range of catering concepts and services in the healthcare, retirement, corporate, industrial and education sector.

Overview of position:

The Operations Manager will plan, direct and coordinate the operations of the organization. The Operations Manager is responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies.

Job Responsibilities:

  • Coordination and Supervision - Coordinate, manage and monitor the workings of various departments/units in the organization;
  • Financial - Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial wellbeing of the company;
  • Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures;
  • Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance. Monitor performance and implement improvements. Manage quality and quantity of employee productivity. Manage maintenance of equipment and units. Provide support where necessary;
  • Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions;
  • Sales, Marketing and Customer Service - Manage customer support. Plan and support sales and marketing activities;
  • Strategic Input - Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

Candidate Requirements

  • Relevant degree in Business Administration, Commerce, Management, Food and Beverage etc.;
  • Knowledge and experience in organizational effectiveness and operations management;
  • Knowledge of business and management principles and practices;
  • Knowledge of financial and accounting principles and practices;
  • Knowledge of human resource principles and practices;
  • Knowledge of project management principles and practices;
  • Information technology skills.

Key Skills and Competencies:

  • Critical thinking and problem solving skills;
  • Planning and organizing;
  • Decision-making;
  • Communication skills;
  • Persuasiveness;
  • Influencing and leading;
  • Delegation;
  • Negotiation;
  • Conflict management;
  • Adaptability;
  • Stress tolerance;
  • Team work;
  • Own reliable transport essential;
  • Ability to work flexible hours, weekends and public holidays.

Should you meet all of the above requirements, please forward a copy of your updated CV, when applying.

This position reports to: Operations Director Apply before Friday, April 10, 2020 - 9 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About Hotel and Catering Personnel

Since its founding in 1994, Hotel and Catering Personnel have gone from strength to strength. A privately owned company, Hotel and Catering Personnel specialise in the search and recruitment of high caliber personnel for the hospitality industry.

Based in Cape Town, Hotel and Catering Personnel know the demands, the complexities and skills required for the successful, profitable operation and management of a hotel. We understand our client's need for highly accomplished professionals who have what it takes, to run a successful operation.

With a client list that includes some of the finest hotels and a team of dedicated, experienced professionals working in partnership, we aim to provide the best people, product and service in the industry. At Hotel and Catering personnel we're not just committed to solving immediate problems with superior, professional people, we're committed to building long term relationships with our clients.