PRODUCT MANAGER - Crayon, Johannesburg

  • Johannesburg
  • Salary: R25 000.00 Per Month (Negotiable)
  • Job Type: Permanent
  • Posted by Crayon on Wednesday, February 5, 2020
  • Reference: 340
  • Apply before Sunday, April 5, 2020 - 7 Days left

Vacancy Details

Employer: Crayon

An online marketplace for home services, aiming to transform the local services market by using technology to mobilise and organise small independent (and often informal) businesses. Building easy tools to empower and enrich people professionally. Tools that shorten the distance between having a skill and making a living from it. The platform utilises technology that addresses the root causes of the challenges experienced in the local services market with no barriers to access. The company was voted the best startup in SA in 2016, and has since developed into SA’s largest marketplace for maintenance and renovation. 

Looking for an experienced Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy. To succeed in this role, you should be a perceptive and creative leader and a reliable problem-solver.

Responsibilities:

  • Build and maintain a product roadmap, for some subset of the company’s product lines and cultivate team-wide (engineering and ops) belief and ownership in it 
  • Pulling through the roadmap into a draft of each fortnightly sprints, which is finalised and worked on after creating a space for input and engagement
  • Building high-bandwidth relationships with internal ops teams and external partners, who you satisfy by listening attentively, tailoring features wisely, and managing expectations tightly 
  • Writing up feature specs with exquisite framing, context, clarity, and thoroughness, drawing on team mates where necessary 
  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth 
  • Create buy-in for the product vision both internally and with key external partners 
  • Develop product pricing and positioning strategies 
  • Translate product strategy into detailed requirements and prototypes 
  • Scope and prioritize activities based on business and customer impact 
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Drive product launches including working with public relations team, executives, and other product management team members 
  • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed 
  • Act as a product evangelist to build awareness and understanding 
  • Represent the company by visiting customers to solicit feedback on company products and services 
  • Translate technical details into benefits for the user 
  • Craft compelling messages across marketing channels (landing pages, ad campaigns) 
  • Develop product marketing strategies (pricing, advertising, product launching) 
  • Develop and implement product strategies consistent with company vision 
  • Produce and review product requirements documents (PRD) 
  • Make creative recommendations to expand product base and vision 
  • Work with senior management to create product plans and roadmaps 
  • Suggest ways to track product use and impact on end users

Required Skills

  • agile method

Candidate Requirements

  • MS/BS degree in Computer Science, Engineering or equivalent preferred
  • Proven work experience in some form of product management and/or project management
  • Proven track record of managing all aspects of a successful product throughout its life cycle
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management 
  • Obsession with customer experience and some understanding of human centred design • Solid technical background with understanding and/or hands-on experience in software development and web technologies 
  • Strong problem solving skills and willingness to roll up one’s sleeves to get the job done 
  • Team spirit; skilled at working effectively with cross functional teams in a matrix organization 
  • Up to date knowledge of current web design trends and techniques 
  • Working knowledge of web analytics tools (Google Analytics, WebTrends)
  • Entrepreneurial mind-set + skills
  • Excellent written and verbal communication skills and networking ability
  • Adaptability and willingness to learn 
  • Strong attention to detail 
  • Commercial awareness 
  • IT skills 
  • Goal orientated with good time-management skills 
  • Analytical mind and strong quantitative skills 
  • Creativity
  • Background in design and copywriting is a plus 
  • Familiarity with Agile framework
Apply before Sunday, April 5, 2020 - 7 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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