Client Relations Administrator (Financial Emigration) - 1st Contact T/A Sable International, Cape Town Southern Suburbs

  • Cape Town Southern Suburbs
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: Admin, Finance
  • Posted by 1st Contact T/A Sable International on Wednesday, January 15, 2020
  • Reference: CRA
  • Apply before Sunday, March 15, 2020 - 59 Days left

Vacancy Details

Employer: 1st Contact T/A Sable International

Are you energetic, ambitious and looking to develop your career? Our Cape Town Financial Emigration department is looking to add a Client Relations Administrator to their team. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.

You’re perfect for this position if you:

  • Have an excellent command of the English language
  • Can engage professionally with international clients
  • Are methodical, reliable and efficient with good attention to detail 
  • Have great organisational skills and work well in a high-pressure environment
  • Have strong communication, interpersonal and customer service skills
  • Are process driven and proactively respond to enquiries
  • Are computer literate, particularly in MS Excel, Word and Outlook

Extra points if you have:

  • Previous experience in customer service within a financial services company
  • Experience with financial emigration, withdrawals and encashment of retirement annuity policies

Your role and responsibilities:

Among other tasks, your main responsibilities will include:

  • Communicating with and managing client’s expectations with regards to the financial emigration process and time frames involved
  • Liaising with banks and tax teams on behalf of clients, as well as managing client documentation 
  • Maintaining an efficient client documentation process flow
  • Assisting clients with the completion of documentation and quality checking prior to receiving originals
  • Preparing and sending client applications through to respective product providers
  • Assisting with the opening and monitoring of new client’s accounts (internal and bank accounts) 
  • Managing an active, central client mailbox 
  • Developing and maintaining strong working relationships with colleagues, different product providers, banks and clients
  • Monitoring and filing original documents as well as couriering client applications


Would you like to apply?

Send an email to with your CV and one-page covering letter. Please note: If you haven’t heard from us within two weeks, you may consider your application unsuccessful.

About Sable International

Sable International offers innovative professional services to international citizens. We create tailor-made solutions to meet the accounting, wealth, financial, currency and nationality needs of our clients. We pride ourselves on providing solutions that suit our clients’ unique individual circumstances; our employees are key in achieving this goal.

The staff in our Cape Town, Durban, Johannesburg, London and Melbourne offices are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.


Required Skills

  • administration : 2 to 3 years
  • banking & finance : 1 to 2 years

This position reports to: Operations Manager Forex SA Apply before Sunday, March 15, 2020 - 59 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About 1st Contact T/A Sable International

Welcome to Sable International. We offer professional services to South Africans with international interests.

Our diverse team is made up of independent financial advisers, solicitors, chartered accountants, MBAs, forex brokers, tax experts, marketing specialists and immigration advisers. We hire people, not just CVs, and we focus on upskilling employees who have the desire and aptitude to learn and grow.

So what do we do? We help our clients immigrate to the UK or Australia, transfer money around the world, build offshore and onshore wealth and start a business overseas. Our team helps individuals internationalise themselves, their wealth and their businesses.

We have offices in Cape Town, London, Melbourne and Hong Kong. This allows us to manage the accounting, wealth, financial and immigration needs of clients in those countries.

Becoming part of Sable International gives you the opportunity to join a thriving multinational company that prides itself on cultivating and maintaining a flat structure workplace.