Account Development Executive - DSV, East Rand

  • East Rand
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: Import & Export
  • Posted by DSV on Thursday, January 9, 2020
  • Reference: 24784
  • Apply before Monday, March 9, 2020 - 22 Days left

Vacancy Details

Employer: DSV

Duties and Responsibilities

  • Managing multiple clients according to the stages in a client life cycle
  • Ensuring the Executive Sponsor relationship is maintained with your client sponsor and the client
  • Creating and maintaining the client information pack
  • Manage the opening of accounts process – and continuous updating of client information
  • Be accountable for the contract negotiations process, understanding and mitigating the risk identified
  • Presenting to and implementing new DSV products, processes and strategies with client (s)
  • Management of client queries
  • Quality checking estimates and ensuring they are submitted on time
  • Compile client specific business reports and quality checking data integrity
  • Identify Opportunities for growth within the client’s business
  • Record under threat and lost accounts on CRM system
  • Manage service level agreements through reporting and reviews including identifying exceptions and corrective actions
  • Facilitate rate negotiations and increases
  • Arrange and control war room processes for clients
  • Identify and report on quantified value for clients
  • Take meeting minutes and follow through to close out
  • Manage client debtors to keep within the agreed payment terms and resolve queries in days sales outstanding
  • Ensure standard operating procedures are signed off by the clients,  documented and maintained
  • Ensure DSV complies with client health, safety and environment requirements
  • Compile monthly revenue reports for clients and portfolio
  • Co-ordinate available client Logistics training

Additional job information

  • Must be target driven.
  • Must have ability to work unsupervised.
  • Must be able to interact with clients at all levels being operations, tactical and strategic
  • Maintain a professional image at all times

Candidate Requirements

Minimum Requirements

  • Advanced Computer Literacy level in MS Word, Excel, PowerPoint, Outlook
  • Own vehicle a must, driver’s license, ability to travel
  • Matric essential


Job related requirements

  • Must have 5 years freight forwarding experience, in air, ocean and road operations, must have multiple vertical experience, i.e.  Pharma, general and retail – candidates who have no freight forwarding experience will not be considered
  • Computer literacy on Visio
  • Must be fluent in English and Afrikaans, both written and verbal
  • Must have a high standard of business writing skills
  • Must have financial experience eg. Rates and Debtors
  • Must have rate increase experience

Added advantages for this role

  • Understanding of accounts and international freight forwarding
  • Experience in a multi-cultural, multinational operation
  • PSS/Lions/Similar sales training
  • Administration course or experience
  • Risk experience
  • Health, safety and environment training
  • Presentation Experience
Apply before Monday, March 9, 2020 - 22 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
Hot Job 116 people have applied for this job. 1101 people have viewed this job.

Gain insights into DSV's Workplace

  • Overall Rating


    based on 8 reviews

  • 40%

    would recommend
    to a friend

Best things: Afford opportunity to grow,made feel part of a family

View all reviews »

Similar Jobs

More DSV Jobs

About DSV

We want to be a leading global supplier, fulfilling the customer needs for transport and logistics services, targeting extensive growth and being among the most profitable in our industry. This way we are able to set the pace and direction of our own development while being an attractive business partner.


Truly global
We’ll give you 43,000 colleagues in 80 countries all over the world. We’re a global family.

We’ll encourage you to act as if DSV was your own business. Our local branches work very autonomously and decisions are made close to the customer. This is what makes us unique, agile, and strong.

You’ll join a group of highly dedicated people who strive to improve every day. If you like a challenge and a constantly changing environment then join us.

Our DSV academy will give you access to knowledge and training which will allow you to grow and influence the path of your career. We want you to realise your potential and reach your career goals.

We grow together
You’ll be part of a genuinely fast-growing company. We started our journey in 1976, and since then we have expanded our market share immensely. But we have only just begun – the most exciting time to join DSV is now!

Glocal career development
You’ll have access to a massive network of possibilities. We build inspiring careers locally and internationally.

Informal environment
You’ll be part of a dynamic and informal environment, where people speak their minds. This allows us to move fast, stay ahead and face challenges head-on. This is the DSV way.

We’ll empower you to make a difference. We believe that people do great things, when they are given the opportunity and support they need to succeed. We trust in people.

We have a number of different divisions within South Africa with various areas of specialisation : DSV Healthcare, DSV Mounties, DSV Distribution, DSV Contract Logistics, DSV Road, DSV Air & Sea