Responsible Pharmacist & Client Engagement Manager, CCMDD - DSV, East Rand

Vacancy Details

Employer: DSV


CCMDD – Meadowview Operations:

  • Assume responsibility for site compliance with the requirements of the pharmacy Act, Medicines and Related Substances Act, Good Pharmacy Practice and all other relevant statutes relating to pharmacy practice.
  • Ensure proper records are kept and that the Standard Operating Procedures are adhered to. Ensure all staff are trained on processes
  • Assist all personnel with regard to QA and drive QA policies and standards aligned to Pharmacy Council.
  • Attend required meetings with the National CCMDD Teams.
  • Take a leading role in the procurement process management with Provinces in National DOH.
  • Appoint/delegate to relieve Responsible Pharmacist

CCMDD Client Engagement:

  • Responsible for key customer/client/support partner and NDOH interactions
  • Focus on patient growth, and value-added solutions to ensure mutually beneficial relationships between DSV Healthcare and NDOH/partners/provinces serviced
  • Coordinate initiatives within DSV Healthcare and serve as first point of contact for non-customer/patient service-related inquiries



  1. Enforce Good Pharmacy Practice
  2. Manage relevant departments and train staff
  3. Ensure proper stock control and stock management
  4. Take ownership on stock procurement activities
  5. Assist with general functions
    • Provide assistance and apply knowledge where needed for general functions to be fulfilled
    • Assist with the SHE program
    • Assist with stock take
    • Ensure Fridge maintenance takes place as per SOP
    • Ensure QA Signatory list is kept updated
    • Ensure key register is drawn up
    • Ensure KPI’s are met
    • Be on call for alarms as per roster
  1. Assume responsibility for all QA aspects
  2. Identify problems and opportunities
  3. CCMDD Client Engagement, will require 50% travel time
    • Ensure mutually agreed upon configured solutions are offered and delivered to NDOH/Patient/Province/Partners as aligned with
    • NDOH/Patient/Province/Partners strategic supply chain drivers.
    • Enhance relationships with current and prospective NDOH/Patient/Province/Partners by leveraging the knowledge gained through NDOH/Patient/Province/Partners business environment and requirements.
    • Proactively identify and manage potential problems/escalations within NDOH/Patient/Province/Partners base with appropriate resolution plans
    • Seek and continuously develop knowledge of our NDOH/Patient/Province/Partners business to build an understanding of their needs
    • Be a trusted advisor to all NDOH/Patient/Province/Partners through consultative engagements and adding value throughout the supply chain
    • Identify, develop and assist with new process/requirement implementation and integration with NDOH and other stakeholders
    • Facilitate an integrated and coordinated approach by DSV to the NDOH/Patient/Province/Partners
    • Ensure that contracted Service Level Agreements (SLA’s) are met
    • Ensure agreed performance metrics (KPI’s) with NDOH/Patient/Province/Partners are established, measured, maintained and delivered across all levels of the business driving centricity
    • Develop and manage plans to meet the business needs of NDOH/Patient/Province/Partners and DSV Healthcare
    • NDOH/Patient/Province/Partners briefing and understanding of DSV processes, SOP’s and operations
    • Creation of presentation material required for various meetings (District/Provincial etc)
    • Drive reporting and trend analysis based on agreed reporting and KPI requirements
    • Facilitate (coordinate & conduct) training implementation and access on various business platforms used by DSV Healthcare
    • Facilitate DSV and NDOH/Patient/Province/Partners interdepartmental communication and relationships
    • Continuously liaise with internal stakeholders to ensure alignment and support to enable delivering of solutions and manage risk



  • Knowledge of ISO 9001 and 13485 standards
  • Knowledge of the National CCMDD Programme

Candidate Requirements

Tertiary Qualification: BPharm


Computer Literacy Level: Intermediate MS Office


Job Related Requirements: 

  • This is a 2 year Fixed Term Contract.
  • Matric
  • Minimum of 5 years experience as a Pharmacist
  • Experience in Quality Management Systems
  • Auditing experience
  • Knowledge of MCC and SAPC guidelines
  • Knowledge of Dispensing Systems
Apply before Friday, January 31, 2020 - 6 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About DSV

We want to be a leading global supplier, fulfilling the customer needs for transport and logistics services, targeting extensive growth and being among the most profitable in our industry. This way we are able to set the pace and direction of our own development while being an attractive business partner.


Truly global
We’ll give you 43,000 colleagues in 80 countries all over the world. We’re a global family.

We’ll encourage you to act as if DSV was your own business. Our local branches work very autonomously and decisions are made close to the customer. This is what makes us unique, agile, and strong.

You’ll join a group of highly dedicated people who strive to improve every day. If you like a challenge and a constantly changing environment then join us.

Our DSV academy will give you access to knowledge and training which will allow you to grow and influence the path of your career. We want you to realise your potential and reach your career goals.

We grow together
You’ll be part of a genuinely fast-growing company. We started our journey in 1976, and since then we have expanded our market share immensely. But we have only just begun – the most exciting time to join DSV is now!

Glocal career development
You’ll have access to a massive network of possibilities. We build inspiring careers locally and internationally.

Informal environment
You’ll be part of a dynamic and informal environment, where people speak their minds. This allows us to move fast, stay ahead and face challenges head-on. This is the DSV way.

We’ll empower you to make a difference. We believe that people do great things, when they are given the opportunity and support they need to succeed. We trust in people.

We have a number of different divisions within South Africa with various areas of specialisation : DSV Healthcare, DSV Mounties, DSV Distribution, DSV Contract Logistics, DSV Road, DSV Air & Sea