Administrative Specialist, Quotes & Estimates, Air & Sea - DSV, Port Elizabeth

  • Port Elizabeth
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: Import & Export
  • Posted by DSV on Thursday, November 28, 2019
  • Reference: 24471
  • Apply before Monday, January 27, 2020 - 3 Days left

Vacancy Details

Employer: DSV

Main Purpose of the Role

Preparing, forwarding and clearing estimates for new and existing clients as well as internal clients on a daily basis. This role is a key supporting role for the Sales and CRM teams and the successful candidate must be prepared to work with the Sales and CRM team members in their efforts to reach their growth and revenue targets within their client portfolios. At times, this role will be pressurized, and the successful candidate must be prepared to work after-hours when required. In addition, this role will play a supporting role to the Rates Engineer and will assist in delivering revenue growth for the Port Elizabeth branch.


Duties and Responsibilities:

  • Decide on best routing option and mode of transport based on estimate requests
  • Prepare the estimates in an accurate and timely manner
  • Assistance to sales and servicing and continuous follow-up on the success of securing the business
  • Keep running reports on:
    • Existing customers with routine estimate requirements
    • Existing customers with once off/comparison lane segments on the success of securing new business and reasons why we have lost business
    • Existing customers with an extension business opportunity
  • Preparation of accurate and timely estimates for internal and external clients
  • Analysis of estimates to determine reasons for estimate requests
  • Suggesting alternative solutions for clients who require high volumes for repetitive estimates
  • Identification of new business and forwarding these leads on to the sales department
  • Business analysis - checking clients current routes providing solutions for better lead time and costs for clients
  • Assisting Account Managers with any reporting requirements if and when required
  • Assisting the Rates Engineer with the issuing of rate profiles and the loading of rates on CW1
  • Leading the role out of the Appian estimates tool within the branch
  • Drive Auto-rating improvement targets within the estimates function
  • Back up of the Rates Engineer


Additional Job Information:

  • The successful candidate needs to be analytical and self-motivated
  • The job requires sound knowledge of the DSV organisation
  • Excellent interpersonal skills
  • Deadline driven
  • Must play a positive role within a tean environment
  • Neatness, accuracy and attension to detail are essential
  • High-level of administrative capability
  • Puntuality abd good time management skills are essential elements for this position

Candidate Requirements

Job Related Requirements:

  • Minimum of 2 years' experience in generating estimates and/or invoicing in a freight forwarding environment
  • Minimum of 3 to 4 years' experience working within the freight forwarding industry

 Other Minimum Requirements:

  • Ability to work overtime and must have own transport


  • Cargo Wise 1 (CW1) experience
  • Business Management Diploma
  • Freight forwarding operational experience (controlling shipments)
Apply before Monday, January 27, 2020 - 3 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About DSV

We want to be a leading global supplier, fulfilling the customer needs for transport and logistics services, targeting extensive growth and being among the most profitable in our industry. This way we are able to set the pace and direction of our own development while being an attractive business partner.


Truly global
We’ll give you 43,000 colleagues in 80 countries all over the world. We’re a global family.

We’ll encourage you to act as if DSV was your own business. Our local branches work very autonomously and decisions are made close to the customer. This is what makes us unique, agile, and strong.

You’ll join a group of highly dedicated people who strive to improve every day. If you like a challenge and a constantly changing environment then join us.

Our DSV academy will give you access to knowledge and training which will allow you to grow and influence the path of your career. We want you to realise your potential and reach your career goals.

We grow together
You’ll be part of a genuinely fast-growing company. We started our journey in 1976, and since then we have expanded our market share immensely. But we have only just begun – the most exciting time to join DSV is now!

Glocal career development
You’ll have access to a massive network of possibilities. We build inspiring careers locally and internationally.

Informal environment
You’ll be part of a dynamic and informal environment, where people speak their minds. This allows us to move fast, stay ahead and face challenges head-on. This is the DSV way.

We’ll empower you to make a difference. We believe that people do great things, when they are given the opportunity and support they need to succeed. We trust in people.

We have a number of different divisions within South Africa with various areas of specialisation : DSV Healthcare, DSV Mounties, DSV Distribution, DSV Contract Logistics, DSV Road, DSV Air & Sea