Editor (Process & Support) - Processes & Support, Pretoria

  • Pretoria
  • Salary: Market Related
  • Job Type: Permanent
  • Posted by Processes & Support on Friday, November 8, 2019
  • Reference: 9436
  • Apply before Friday, November 22, 2019 - 6 Days left

Vacancy Details

Employer: Processes & Support

MAIN PURPOSE

To effectively and efficiently edit and prepare standards and other documents so that they are fit for publication on behalf of the SABS.

DETAILED DISCRIPTION

Maintain and monitor all workflow processes during the editing process


  • Implement all editing, e-read, proof reading, silent reading, numbering comparison and preparation of master copies according to the SABS standards and requirements (ARP013)

  • Execute all editing accurately and according to client requirements and within appropriate time frames

  • Liaise with stakeholders and manage the various stakeholder expectations regarding editing of documents appropriately

  • Implement all editing work flow processes correctly and accurately



Update and maintain the SABStan database and records


  • Update the SABStan database as required

  • Update all relevant information and stage codes accordingly on the database and records

  • Maintain accurate filing records of all documents on the SABStan database



Deliver excellent customer service


  • Ensure efficient communication of all client requests and needs to the manager

  • Provide excellent customer service by meeting the client requirements and departmental standards

  • Handle queries and resolve problems within span of control and within agreed time frames

  • Follow up on customer queries, complaints etc. where necessary

  • Liaise with relevant stakeholders regarding follow-up of information and query resolution, as required



Optimise own performance within the team


  • Participate as a productive team member by managing own performance in order to meet departmental objectives

  • Gather facts and information objectively with accuracy and attention to detail

  • Make logical decisions and use sound judgment in relation to tracking projects, tasks, assignments and reports

  • Plan, organize and coordinate relevant work duties as they relate to the department

  • Work independently with minimal supervision, set reasonable priorities and manage time and deadline driven workload

  • Contribute to diversity management initiatives and actively build business relationships



MINIMUM QUALIFICATION & EXPERIENCE



  • B. Degree or National Diploma in English or Communication

  • 1 year working experience in editing of technical documents or related experience

  • Excellent English writing skills

  • Relevant computer proficiency (MS office suite)

  • Proven track record in editing of technical documents



Apply before Friday, November 22, 2019 - 6 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About Processes & Support

The SABS is a statutory body that was established in terms of the Standards Act, 1945 (Act No. 24 of 1945) and continues to operate in terms of the latest edition of the Standards Act, 2008 (Act No.8 of 2008) as the National Standardisation Institution in South Africa. It is the only entity in South Africa with the legislated mandate to develop, maintain and promote South African National Standards (SANS).  Accordingly, the strategic objective of the SABS is to contribute to the efficient functioning of the South African economy by:

Developing standards to advance the socio economic well-being of South Africa;
Delivering relevant conformity assessment services that facilitate access to markets for the South African industry.

We provide these platforms through our services in Testing, Certification, Accreditation, Design and Training.

In addition to our Pretoria Head Office premises, offices and laboratories are situated in Olifantsfontein, Richards Bay, Cape Town, Saldanha Bay, Durban, Mpumalanga, Secunda, Port Elizabeth and East London.

The work we do impacts people’s livelihood in a profound way. By joining us, employees will expand their horizons in the field of service and product standardisation. We attract professionals who believe in prioritizing customer’s needs and adding value to their lives. Our employees are proactive and inspire others to dedicate themselves in contributing towards a better South Africa. The organisational environment fosters a high performance culture. 

We believe in the development of our talent. Our employees are exposed to international workshops, leadership and other career development programmes to enable them to be efficient and effective in their roles.