Assistant Store Manager - Retail EAST LONDON - Mambo's Plastics Warehouse, East London

  • East London
  • Salary: R10 000.00 - R14 000.00 Per Month
  • Job Type: Permanent
  • Sectors: Retail
  • Posted by Mambo's Plastics Warehouse on Friday, November 8, 2019
  • Reference: EL003/19
  • Apply before Tuesday, January 7, 2020 - 31 Days left

Vacancy Details

Employer: Mambo's Plastics Warehouse

 

Mambo’s Plastics Warehouse  - fast growing national retailer in plastics goods and homeware has a vacancy for Assistant Store Manager at our store in  Vincent East London.

 

This position requires a high-energy, self-motivated individual with strong people management skills and the ability to lead and manage the store and staff.

 

The successful applicant must be comfortable with operating independently and with working in a fast paced environment that is results-oriented and where performance is tied to turnover goals.

 

As a store manager, you are responsible for the overall management of your store. You deliver sales goals year-over-year by motivating, developing, and empowering your team. You hold your store team accountable for providing exceptional customer service. You recruit, select and develop the best talent for your store. You ensure operational excellence in your store to maximize sales and profitability. You care about and value people and exemplify our core values.

 

KEY OUTCOMES

 

Customer Service

 

Work with and lead your team to achieve high levels of customer service in order to build customer loyalty, generate repeat business, and maximise all sales opportunities. This is achieved by ensuring adherence to the Customer Service Standards and focusing on building Mambo’s Client database. Demonstrate & communicate product knowledge to customers. Instill frequent product knowledge in team members

 

Financial Management

 

Ensure operational costs of the store are managed in order to ensure budgeted profitability is met.

 

Leadership

 

Lead by example, promoting the desired culture and behaviours to the store team & customers whilst ensuring that relationships with Key stakeholders within Mambos remain productive and integrated.

 

Human Resources

 

Work with the HR Manager to identify and deliver the required staff training and development needs. Ensure timely and accurate communication of HR administration.

 

People Management

 

Provide training and development to direct reports so that they can be effective in their roles. Establish performance expectations and ensure development and training is consistent with company policies and individual aspirations.

 

Visual Merchandising

 

Ensure that all department visual merchandising, display and marketing activities are in line with the store profile and implemented and maintained to brand standard.

 

Stock Control and Operating Procedures

 

To maximise sales and minimise shrinkage through the accurate administration of incoming and outgoing merchandise, ensuring product is presented and restocked in line with Mambos standards.

 


Required Skills

  • customer service : 2 to 3 years
  • human resources : 2 to 3 years
  • retail management : 2 to 3 years
  • stock administration : 3 to 4 years

Candidate Requirements

 

Requirements:

 

             2 – 4 years’ experience in Retail Management

 

             Strong organizational and written/verbal communication skills

 

             Spend the majority of time on the selling floor, which requires physical activity (i.e., prolonged standing, lifting)

 

             Flexible to work long retail hours/ and over weekends

 

             At least 3 years of experience as a manager of store of comparable volume and complexity.

 

             Excellent Managerial Skills

 

             Financial Understanding of Retail Profit Factors

 

             Understanding Stock Control

 

Skills / Duties:

 

             Computer Literate (POS)

 

             Proven Record for sales, stock loss control and Staff training skills

 

             Excellent Customer Relations skills

 

FUNCTIONAL

 

Able to build constructive relationships within the team and across the business

 

Able to communicate openly and honestly with all team members

 

Able to recognise the input and achievement of others and values diversity and difference

 

Able to anticipate and manage potential conflict ,confronts issues with those concerned directly and calmly

 

Able to work in an efficient and effective manner, regularly reviews progress against plans and seeks advice where needed

 

Able to take responsibility for delivering outcomes

 

Able to develop plans that relate to short and long term goals

 

Able to share knowledge, skills and resources with others.

 

This position reports to: Operations Manager Apply before Tuesday, January 7, 2020 - 31 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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