Digital and Call Centre Manager - Interdot Solutions, Gauteng

  • Gauteng
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: Insurance, Finance
  • Posted by Interdot Solutions on Friday, November 8, 2019
  • Reference: 1626099
  • Employment Equity Position
  • Apply before Tuesday, January 7, 2020 - 55 Days left

Vacancy Details

Employer: Interdot Solutions

 

Our renowned client in the mutual assurance sector is looking for an experienced Digital and Call Centre Manager to manage the company’s digital and call centres distribution channels, with the objective of maximizing sales opportunities and driving business growth in these channels.


Required Skills

  • call center managing
  • digital channels development and management

Candidate Requirements

 

  • Tertiary qualification in Marketing and Sales, Business Management or a related field.
  • Strong knowledge and understanding of the competitive landscape and competitor product offerings
  • FAIS compliant. RE 1 and 5 qualification
  • Minimum 8 years’ digital channel and call centre management experience
  • Proven record of accomplishment for managing the digital channel and call centres.
  • Proficiency in call centre management systems.
  • Insurance Act and all relevant legislation, compliance and governance requirements.
  • Experience in building commercial relationships (strategic and tactical) to deliver improved service and innovation to the customer.

How you match

 
Criteria provided by job poster

Skills

  • Match
     
    Business
  • Match
     
    Business Management
  • Match
     
    Sales
  • Match
     
    Business Development
  • No match
    Contact Centers
  • No match
    Landscaping
  • No match
    Distribution Strategies
  • No match
    Management System
  • No match
    Sales & Marketing
  • No match
    Legislation

Level of education

  • No match
    Bachelor's Degree
 
Apply before Tuesday, January 7, 2020 - 55 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
5 people have applied for this job. 62 people have viewed this job.

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