Manager, Operations, Solutions - DSV, Brackenfell

  • Brackenfell
  • Salary: Market Related
  • Job Type: Permanent
  • Posted by DSV on Thursday, November 7, 2019
  • Reference: 24264
  • Apply before Monday, January 6, 2020 - 29 Days left

Vacancy Details

Employer: DSV


  • Maintain operational performance in line with client agreed SLA’s
  • Maintain Internal KPI’s.
  • Identify, drive and implement improvements in support of productivity & cost savings.
  • To effectively manage the operation in terms of operational performance, people management, quality management, health & safety compliance and financial performance.


  • Maintain discipline and measure staff performance.
  • Maintain equipment and facility
  • Ensuring client’s needs and expectations are consistently met within scope of service agreement; using initiative in developing customized solutions and continuous improvement processes.
  • Actively managing daily operational performance to consistently achieve performance metric targets.
  • Ensure employee development plans are in place and achieved as per plan.
  • Ensure the adherence to health, safety and environmental requirements.
  • Assisted client with customized solutions & improvement within existing and additional scope.
  • Plan and implement cycle counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.
  • Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to nil picks, error percentages, KPI requirements, etc.
  • Create and maintain various reports in line with KPI and contractual obligations.
  • Adherence to HSE compliance and responsibilities
  • Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
  • Communicate with clients with regards to supply at all times
  • Supplier relationship building
  • Weekly inbound and outbound meetings with client.

Candidate Requirements


TERTIARY QUALIFICATION: Essential - Warehouse Mangement diploma






Minimum of 5-7 years’ experience in: 
•    5+ Yrs. experience in warehousing processes (Receiving, putaway, picking, outbound)
•    5+ Yrs. People Management experience
•    IR management exposure
•    Sound professional Communication skills written and spoken
•    Strong interpersonal skills and proven leadership abilities
•    Analytical skills & Problem-solving ability
•    Risk assessment ability
•    Planning & organizing ability
•    Decision making ability and confidence to operate independently
•    Detailed knowledge of Fashion Apparel Logistics costing techniques
•    Experience in use and functionality of DSV WMS’s
•    Ensure strict compliance to Policies, Regulations, WI’s
•    Extensive knowledge of problem-solving techniques and corrective action tools (CAPA’s)
•    Daily Labour scheduling, manage labour broker relationship 
•    Own vehicle
•    Driver’s license
•    Ability to work extended hours
•    Ability to work after hours
•    Ability to travel

Apply before Monday, January 6, 2020 - 29 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About DSV

We want to be a leading global supplier, fulfilling the customer needs for transport and logistics services, targeting extensive growth and being among the most profitable in our industry. This way we are able to set the pace and direction of our own development while being an attractive business partner.


Truly global
We’ll give you 43,000 colleagues in 80 countries all over the world. We’re a global family.

We’ll encourage you to act as if DSV was your own business. Our local branches work very autonomously and decisions are made close to the customer. This is what makes us unique, agile, and strong.

You’ll join a group of highly dedicated people who strive to improve every day. If you like a challenge and a constantly changing environment then join us.

Our DSV academy will give you access to knowledge and training which will allow you to grow and influence the path of your career. We want you to realise your potential and reach your career goals.

We grow together
You’ll be part of a genuinely fast-growing company. We started our journey in 1976, and since then we have expanded our market share immensely. But we have only just begun – the most exciting time to join DSV is now!

Glocal career development
You’ll have access to a massive network of possibilities. We build inspiring careers locally and internationally.

Informal environment
You’ll be part of a dynamic and informal environment, where people speak their minds. This allows us to move fast, stay ahead and face challenges head-on. This is the DSV way.

We’ll empower you to make a difference. We believe that people do great things, when they are given the opportunity and support they need to succeed. We trust in people.

We have a number of different divisions within South Africa with various areas of specialisation : DSV Healthcare, DSV Mounties, DSV Distribution, DSV Contract Logistics, DSV Road, DSV Air & Sea